Numbers, Numbers, Numbers! - Customer Service Representative GEICO Employee Review

3.0
Jan 26, 2026
Recommend
CEO approval
Business outlook

Pros

Pay for training to get insurance license, the test and finger printing Nice people Fun building Pay more for night and weekend Seems like a lot of potential to move around

Cons

They don't tell you up front about the numbers you have to meet in orientation They don't mention having to get home owners quotes as a vital part of the job Training could be longer to better equip you on the phones Sometimes the managers seem to be guessing like we do

Explore other reviews about GEICO

5.0
Oct 23, 2025
Recommend
CEO approval
Business outlook

Pros

The job offered good money

Cons

The job overworked sometimes overtime

5.0
May 27, 2026
Recommend
CEO approval
Business outlook

Pros

Strong opportunities for career growth Many people are willing to mentor and support others without expecting anything in return Supportive culture, even from people who may not know you personally Increased focus on education and development, especially for leaders More company activities at the local office, which has been a welcome change Fun associate engagement opportunities like escape rooms, art activities, games, and food events So many opportunities for recognition

Cons

There are still some areas where the company appears to be rebuilding trust and confidence Change is noticeable and appreciated, but some improvements are still in progress Feedback has clearly helped shape recent changes, and it will be good to see that progress continue

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