Welcome to Hell - Anonymous employee Forever 21 Employee Review

1.0
Feb 24, 2011
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Fashion forward and very trend driven.

Cons

Management is generally incompetent. My store manager sat in the back and delegated her tasks to others. Expansions are unrealistic and too high. Corporate and management expects you to give up any semblance of life to make this supposedly Christian company your only and highest priority. Compensation is uneven among the ranks. Floor sets are designed to kill by exhaustion. Overnights are expected and encouraged yet there is no shift differential. Training manual is common sense and not sensational like they hype it to be. Training program is non existent. Generally everyone who works there is unhappy and tired of being abused and constantly put down. If you have any self confidence or pride in your work they will tear it down and leave you a shell if you let them.

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5.0
Jun 26, 2026
Recommend
CEO approval
Business outlook

Pros

Avery good place to work for high schoolers.

Cons

It was nice working there. Didn't have any bad experience

4.0
Jun 23, 2026
Recommend
CEO approval
Business outlook

Pros

Great team, collaborative and competent.

Cons

Workload and miscommunication between departments

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