Forever 21 Reviews | Glassdoor.ca

Forever 21 Reviews

Updated 17 July, 2018
4,436 reviews

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2.7
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Forever 21 Co-Founder and CEO Do Won "Don" Chang
Do Won "Don" Chang
1,661 Ratings

4,436 Employee Reviews

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Pros
  • "If you like a fast-paced environment, you'll do well here" (in 277 reviews)

  • "Opportunities to learn a lot about the industry" (in 59 reviews)

Cons
More Pros and Cons

  1. "Visual Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Forever 21 full-time (More than a year)

    Pros

    Lots of interaction with people around me which was super fun and enjoyable

    Cons

    Long hours of work

    Advice to Management

    Increase diversity and new opportunities within retail


  2. "Merchandiser"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Forever 21 full-time

    Pros

    Rapid fast environment, time flies by
    A lot to learn, a lot to gain in terms of skills
    Creative with fashion merchandising
    Tiered hierarchy sets you up for growth within the company at a store level

    Cons

    Extremely volatile expectations
    Low pay for what is expected

    Advice to Management

    Finding synergy amongst management is crucial

  3. "Fun place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate/Cashier in Toronto, ON
    Former Employee - Sales Associate/Cashier in Toronto, ON
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Forever 21 part-time (More than 3 years)

    Pros

    - Friendly, outgoing coworkers
    - Frequent training
    - Caring management
    - Very flexible hours

    Cons

    - Too much merchandise; too many blended clothes within rack
    - Not much opportunity for growth
    - Morning staff would leave all the work for closing staff


  4. "Visual Mercahandiser"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Forever 21 full-time

    Pros

    Good team environment, enabled me to learn what I had a passion for, which is visual communication. Allowed me to understand how important certain things are to the human eye. In the long term I was truly happy to be waking up for work and being able to go to a job that I loved.

    Cons

    Location, I am not the biggest fan of downtown Toronto. Working 8-9 hour shifts on my feet, giving me bad foot problems. But I compromise with these things because i loved my job.

    Advice to Management

    Keep up the amazing work. Everything will fall into place and the store will look amazing!


  5. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    The people, pay, music and environment.

    Cons

    The discount was terrible(10%), might as well us my SPC.


  6. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Forever 21 part-time

    Pros

    It was a friendly enviroment and easy to work if you okay with talking to customers

    Cons

    Organizing the store was a headache because they were re arrange the store every few weeks. Due to that you would sometimes have no idea where stuff is.


  7. "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Forever 21 part-time

    Pros

    Discount , friends, music, breaks

    Cons

    Over night shifts, bad hours, bad management, messy rooms, slow

  8. "Not bad"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate
    Former Employee - Sales Associate

    I worked at Forever 21 part-time

    Pros

    Daily job tasks were simple

    Cons

    After a while, your everyday tasks become very repetitive


  9. "Sales Associate"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Flex schedule, easy work duties

    Cons

    Typical retail environment, high turnover


  10. "ups and downs"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Forever 21 part-time

    Pros

    good hours, never a dull moment, okay management

    Cons

    favouritism, long hours, no commission

    Advice to Management

    add incentives for employees to enjoy coming to work


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