Forever 21 Reviews | Glassdoor.ca

Forever 21 Reviews

Updated Jun 14, 2019

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Found 5155 reviews

2.9
StarStarStarStarStar
Rating TrendsRating Trends
40%
Recommend to a Friend
37%
Approve of CEO
Forever 21 CEO Do Won "Don" Chang
Do Won "Don" Chang
1839 Ratings
Pros
  • "Fast paced, exciting work environment(in 291 reviews)

  • "all positive experience, great people(in 150 reviews)

Cons
More Pros and Cons
  1. "its a great experience so far"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Associate in Edmonton, AB
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Forever 21 part-time for less than a year

    Pros

    its veryy great to be honest. managers are always to help when you needed them. not very stressful job if its your first time

    Cons

    when you dont really know someone yet but it get better

    Forever 212015-09-15
  2. "Overworked and underpaid"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Stock Lead in Edmonton, AB
    Recommends
    Positive Outlook
    Disapproves of CEO

    I worked at Forever 21 full-time for more than a year

    Pros

    Great co-workers, everyone was extremely kind, Being able to see all the new styles before everyone else.

    Cons

    Overworked, given too much stock for small stock room and all the product that wasn't selling had to find a way into the stock room, giving you barely any room to walk. Unsafe work area. Head office isn't that helpful. Extremely underpaid, Was only making $15 an hour when i should have clearly been making at least $18 for the workload. When the store doesnt sell as much as corporate wants they cut hours and that means...

    Show More

    Advice to Management

    Please dont ever let there be one person working in stock, its just a horrible work experience.

    Forever 212019-06-13
  3. "Great Place to learn and grow!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Visual Merchandiser in Mississauga, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Forever 21 full-time for more than a year

    Pros

    Ability to learn new skills and grow in your career.

    Cons

    Needs to train more of the overall staff.

    Forever 212019-06-04
  4. "Ok work enviroment"

    StarStarStarStarStar
      Former Employee - Manager 

      I worked at Forever 21 part-time

      Pros

      - good staff - fun enviroment - customers

      Cons

      - chaos chaos - yelled at a lot over return policy - cheap product

      Forever 212019-06-03
    • "Overworked but great people"

      StarStarStarStarStar
        Former Employee - Lead, Visual Merchandiser 

        I worked at Forever 21 full-time

        Pros

        Great co-workers, first look at new arrivals, somewhat creative position

        Cons

        overworked, underpaid, mess at corporate level

        Forever 212019-05-21
      • "Interview"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Sales Associate 
        Recommends
        Positive Outlook
        No opinion of CEO

        I worked at Forever 21 full-time for less than a year

        Pros

        Great environmnet, peers and location

        Cons

        Only 10% discount, some management was difficult to approach

        Advice to Management

        Make it a more friendly and open approach to management

        Forever 212019-05-05
      • "Good for a short time"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Assistant Manager of Customer Service/Operations 
        Doesn't Recommend
        Neutral Outlook
        No opinion of CEO

        I worked at Forever 21 full-time

        Pros

        Lots of people to work with If you like customers there’s also a lot of them as well Get to work with clothes and see new items come through

        Cons

        Low discount Culture is not that great

        Forever 212019-04-24
      • "Great people, good company"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Merchandising Manager 
        Recommends
        Positive Outlook
        No opinion of CEO

        I have been working at Forever 21 full-time for more than 8 years

        Pros

        Great people to work with, show cases great trends , overall fun atmosphere

        Cons

        Company feels very distant from employees. Very simple tech used and sometimes causes employees to have to work harder than needed

        Forever 212019-04-17
      • "Lame Company"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Sales Associate in Victoria, BC
        Doesn't Recommend
        Negative Outlook
        Disapproves of CEO

        I have been working at Forever 21 part-time for less than a year

        Pros

        - met a lot of cool people, one of my best pals - retail fashion experience - learned to organize clothes really well - learned I don't want to work more in retail

        Cons

        - Poor overhead - unreasonable strict - cheap and fast fashion - "powow" meetings = cultural appropriation - good communication on the floor

        Advice to Management

        Had some really great and fun managers. To the rest: stop micromanaging. Gross Company.

        Forever 212019-05-21
      • "Sales Associate"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Retail Sales Associate in Hamilton, ON
        Recommends
        Positive Outlook
        Approves of CEO

        I worked at Forever 21 full-time for more than a year

        Pros

        Great team work. Managers are very understanding.

        Cons

        Sometimes you have to stay extra time after your shift.

        Advice to Management

        Be a very good customer service. Help customers as much as you can so they can give your name at the cashier and say that you helped them!

        Forever 212019-04-10
      Found 5155 reviews