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Forever 21 Reviews
Updated May 26, 2023
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Full-time, Part-time
English
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Found 8,197 of over 8K reviews
46% Recommend to a Friend
60% Approve of CEO
Found 7,816 of over 8K reviews
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Recommend to a Friend
Approve of CEO
Winnie Park
123 Ratings
Pros
"Upbeat & fast paced all the time" (in 343 reviews)
"get to learn a lot about customer service" (in 80 reviews)
Cons
"long hours also pay is barely sufficient good for college students with no bills" (in 279 reviews)
"Nothing bad to say other than low pay" (in 273 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
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Ratings by Demographics
This rating reflects the overall rating of Forever 21 and is not affected by filters.
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- Former Employee, less than 1 year★★★★★
Fun place to work
Mar 6, 2023 - Assistant Manager in Toronto, ONRecommendCEO ApprovalBusiness OutlookPros
It was a really fun place to work, very fast paced, hard to get bored.
Cons
Nto good for someone who can't handle fast paced, high energy environments
- Former Employee, more than 1 year★★★★★
Forever 21
May 9, 2023 - Manager In Training (MIT) in Surrey, BCRecommendCEO ApprovalBusiness OutlookPros
Flexible schedule and hours nice employees
Cons
Alot of walking bending lifting customer service, terrible management, zero proper scheduling or hours given.
- Former Employee, more than 5 years★★★★★
Pros
Really enjoyed the environment and helping customers shop was a lot of fun. Having a place to express my creativity with fashion was amazing. The pay was decent and had great benefits.
Cons
Head office did an awful job communicating with management. Understaffed
- Former Employee, more than 5 years★★★★★
Pros
Fast-paced. Overtime Pay. Flexibilty. Days passed fast.
Cons
Over-night work. I did not like one of my bosses. Stores would get very messy.
- Former Employee, less than 1 year★★★★★
Good part time job when you’re in school
Apr 10, 2023 - Sales Associate in Toronto, ONRecommendCEO ApprovalBusiness OutlookPros
Very flexible and understanding of school schedule
Cons
- 1 scheduled shift and 2 on-call shifts - disorganized racks and encountered to just blend similar items
- Former Employee★★★★★
Pros
good and flexible hours here
Cons
sometimes toxic environment at some locations
- Former Employee★★★★★
Pros
Good job for student. Really flexible
Cons
Management kinda disorganized and can get quite hectic
Continue reading - Current Employee★★★★★
Unprofessional, too much stress and underpaid but very fun at times
Mar 8, 2023 - Sales AssociateRecommendCEO ApprovalBusiness OutlookPros
Can be fun at times
Cons
Exhausting, very loud music and unprofessional workspace
- Former Employee, more than 1 year★★★★★
Pros
Nice co-workers Meet new customers
Cons
Hectic and can get extremely messy, even for normal retail standards
- Former Employee, more than 3 years★★★★★
Pros
Flexible Hours and work-life balance
Cons
Horrible management, extremely high expectations, zero support
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Forever 21 Reviews FAQs
Forever 21 has an overall rating of 3.2 out of 5, based on over 8,412 reviews left anonymously by employees. 46% of employees would recommend working at Forever 21 to a friend and 33% have a positive outlook for the business. This rating has improved by 2% over the last 12 months.
46% of Forever 21 employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Forever 21 2.9 out of 5 for work life balance, 3.0 for culture and values and 2.9 for career opportunities.
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