Terrible company - Assistant Manager, Now "Lead of Service" Forever 21 Employee Review

1.0
Mar 25, 2015
Recommend
CEO approval
Business outlook

Pros

Great co-workers. If you are lucky and have a good team, you have potential for success but most stores are a hott mess and have no idea what they are doing.

Cons

Everything. This company does not care about its employees once so ever, STAY AWAY! They are trying to model themselves after H&M and Gap and have changed everyone's titles. Basically screwed over everyone and have gotten rid of positions. Ridiculous. Going to lose a lot of people because of it. No room for advancement.

Explore other reviews about Forever 21

5.0
Jun 12, 2026
Recommend
CEO approval
Business outlook

Pros

Pay was decent, managers were nice, & was scheduled to work every day

Cons

One of the cons was that if you had closing shift during peak season, you weren't allowed to go home until everything was organized (around 1 am)

4.0
Jun 23, 2026
Recommend
CEO approval
Business outlook

Pros

Great team, collaborative and competent.

Cons

Workload and miscommunication between departments

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