A Decent Job...Only If You're Ready to Work Your Butt Off - Sales Associate Forever 21 Employee Review

3.0
May 13, 2010
Recommend
CEO approval
Business outlook

Pros

You have the opportunity to work with some really great people, and it definitely helps to have them around to share your misery or just to vent...but be careful what you say to whom. It's really difficult to get fired from this job unless you do something REALLY wrong, like steal. Anyways, once you're in, you're pretty much set for as long as you choose (or can stand) to stay here. It's fairly easy to move up in the company if you know the right people, and as long as you do your job and try your best, you'll get noticed, and your dedication will not go unrecognized.

Cons

The customers by far are the worst aspect of this job...seriously, it seems like any class that they may or may not have had in the first place magically disappears once they walk through the door. People do disgusting things like piss or take a s**t in or stick their used pads to the walls in the fitting rooms, blow their noses on clothing, and leave bloody tissues or half-eaten food laying around the store. There is definite blatant favoritism by management, and EVERYONE, including managers, gossips nonstop. If you're not one of the favorites (fortunately for me I am), people are going to go out of their way to make your life miserable for you. Management, at least in my store, is quite incompetent, save for a few managers. It's very frustrating when you have to work under someone who obviously has no idea what the heck they're doing.

Explore other reviews about Forever 21

5.0
Jun 12, 2026
Recommend
CEO approval
Business outlook

Pros

Pay was decent, managers were nice, & was scheduled to work every day

Cons

One of the cons was that if you had closing shift during peak season, you weren't allowed to go home until everything was organized (around 1 am)

3.0
Jun 18, 2026
Recommend
CEO approval
Business outlook

Pros

Very easy job, walk floor and make sure everything is clean

Cons

Deal with customers, some can be kind, others not so much

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