You win some, you lose some - Sales Associate Forever 21 Employee Review

3.0
Apr 14, 2010
Recommend
CEO approval
Business outlook

Pros

The staff as a whole had fun together and got along well. Good pay for retail- better than many other, more expensive places. Always have something to do.

Cons

The 10 percent discount is barely anything and has strict conditions on it (must buy at least 3 items, cannot return or exchange no matter what) hours are AWFUL so be prepared to have some late nights; however, you do get paid well for them. Sometimes managers can be overly nitpicky. And customers leave the store a disaster every night. There's also been times when we've had to remove items from the floor set because of copyright ordeals (as forever often copies off designers)

Explore other reviews about Forever 21

5.0
Jun 12, 2026
Recommend
CEO approval
Business outlook

Pros

Pay was decent, managers were nice, & was scheduled to work every day

Cons

One of the cons was that if you had closing shift during peak season, you weren't allowed to go home until everything was organized (around 1 am)

3.0
Jun 18, 2026
Recommend
CEO approval
Business outlook

Pros

Very easy job, walk floor and make sure everything is clean

Cons

Deal with customers, some can be kind, others not so much

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