You will learn much. - Sales Associate Forever 21 Employee Review

3.0
Jan 20, 2010
Recommend
CEO approval
Business outlook

Pros

It is nice to get to work with the latest fashions on a smaller scale. You will learn a great deal about fashion, designers, and the ways that different looks are achieved. I really like that we do not currently push a credit card.

Cons

1. The employee discount is laughable. 2. It seems as though the corporate solution to shrinkage focuses too heavily on its employees, and not enough on the customers who are shoplifting. 3. The store attracts a very broad age-range of customers, some of which can be incredibly difficult to deal with. 4. Although artistic and creative, the merchandising style of the store is very difficult to work with. 5. There is no apparent rhyme or reason to the way they determine markdowns, making merchandising that much more difficult. 6. The on-the-job training is lacking, and many employees of all positions do not seem to know company policies or expectations.

Explore other reviews about Forever 21

5.0
Jun 12, 2026
Recommend
CEO approval
Business outlook

Pros

Pay was decent, managers were nice, & was scheduled to work every day

Cons

One of the cons was that if you had closing shift during peak season, you weren't allowed to go home until everything was organized (around 1 am)

3.0
Jun 18, 2026
Recommend
CEO approval
Business outlook

Pros

Very easy job, walk floor and make sure everything is clean

Cons

Deal with customers, some can be kind, others not so much

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