Do NOT Work Here - Anonymous employee Forever 21 Employee Review

2.0
Nov 26, 2009
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

You gain a lot of experience here, and there are many different areas in which you can work within a store, including the fitting room, stock, on the sales floor, a cashier, a manager, or a visual merchanidser. I would only take this job as a last resort, and as a stepping stone to a better job in retail.

Cons

There is no employee discount, only 10%. The managers play favoritism, it took me years to achieve the high position I have today, other new sales associates get promoted within weeks of being hired. If you call out, the managers may punish you by slashing your hours. The managers are often unprofessional, disorganized, and incompetent. They are hypocritical and set rules for everyone which they themselves do not follow (For example, no employee holds, but the managers continue to hold things for themselves). They often gossip about other employees as if they are in high school! Plus you should check the company's history, their reputation for stealing other people's designs and refusing to provide factory workers with minimum wage...

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5.0
Apr 23, 2026
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CEO approval
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Pros

Schedule provides flexible hours s

Cons

Minimum wage salary, short breaks

3.0
Jun 18, 2026
Recommend
CEO approval
Business outlook

Pros

Very easy job, walk floor and make sure everything is clean

Cons

Deal with customers, some can be kind, others not so much

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