True meaning of overworked and underpaid...No opportunity for growth unless you kiss a** - Sales Associate/Cashier Forever 21 Employee Review

1.0
Aug 12, 2013
Recommend
CEO approval
Business outlook

Pros

Meeting & making friends w/ different kinds of people Seeing and buying clothes before they're out on the floor Can be family-like or h*ll (depending on store manager) Dress code (pretty much however you want)

Cons

Management (bad starting from the top to bottom) No flexibility if good worker Hours Micro-managed Unnecessary drama (high school) No opportunity for growth (Promotion, Training, Improvement) Work you to death High turnover rate for both employees and management Visuals think they are better than employees Cleaning the store (even bathrooms) Customers-rude & disrespectful Work/life balance-It's retail but ten times worse b/c if others aren't doing their job, you can leave at 2 or 3am Inventory, Overnights, Store visits, Floor set Return policy suck Employee Discount is 10% True slave work, Sweat shop

Explore other reviews about Forever 21

5.0
Apr 23, 2026
Recommend
CEO approval
Business outlook

Pros

Schedule provides flexible hours s

Cons

Minimum wage salary, short breaks

4.0
Jun 30, 2026
Recommend
CEO approval
Business outlook

Pros

was cool to start, fun at times

Cons

management, a lot of work load for the pay

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