The turnover is high for a reason. - Co Manager Forever 21 Employee Review

2.0
Jul 6, 2013
Recommend
CEO approval
Business outlook

Pros

The store attracted a lot of different customers and most were pleasant to deal with. Not a lot of daily paperwork to deal with. Roles were clearly defined within stores. There was strong communication from corporate. Great quarterly bonuses that were easy to obtain.

Cons

Very poor benefits. Sales associates were treated as disposable. Poor training program for all in store positions. The set up of the store made it very difficult to run garments from the fitting room which led to keeping late hours. The stringent return policy was a double-edged sword, it stayed consistent, but created a lot of dissatisfied customers who would argue it constantly. The owners seemed shady from all the sweat shop allegations, lawsuits for ripping off designers and the corporate team to being made up of family members.

Explore other reviews about Forever 21

5.0
Apr 23, 2026
Recommend
CEO approval
Business outlook

Pros

Schedule provides flexible hours s

Cons

Minimum wage salary, short breaks

4.0
Jun 30, 2026
Recommend
CEO approval
Business outlook

Pros

was cool to start, fun at times

Cons

management, a lot of work load for the pay

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