Company Culture and Vision Lacking - Analyst Forever 21 Employee Review

2.0
Mar 26, 2013
Recommend
CEO approval
Business outlook

Pros

Working at corporate HQ provides an in depth look at what the company's business model is and what they are hiding. The pros: the atmosphere in the accounting department is very laid back except on month and year ends. It's very much like a school environment where you can exchange ideas and have open dialogue with your peers.

Cons

Although you do have open dialogue with your peers, the managers are a different story. 90% of management are very vague about what they want and I believe a large portion of them to have very little subject matter experience. There is also a culture of "managing" by fear and I have witnessed one Director use a personal grudge as grounds to lay off a worker. The turnover at corporate is roughly around 50% and the systems are all developed in house. Information availability is lacking so decision making is very reactive or even non existent.

Explore other reviews about Forever 21

5.0
Jun 12, 2026
Recommend
CEO approval
Business outlook

Pros

Pay was decent, managers were nice, & was scheduled to work every day

Cons

One of the cons was that if you had closing shift during peak season, you weren't allowed to go home until everything was organized (around 1 am)

3.0
Jun 18, 2026
Recommend
CEO approval
Business outlook

Pros

Very easy job, walk floor and make sure everything is clean

Cons

Deal with customers, some can be kind, others not so much

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