I am dead on the inside, but would you like to buy this tote bag for only a dollar fifty? - Cashier and Sales Associate (Depending On Where They Throw Me) Forever 21 Employee Review

The managers are cold and unapproachable. Countless scheduling problems. Schedules are not posted in a timely manner. four hour work weeks, embarassingly low pay. an 85,000 square foot store with no in-store human resources team, no clerical, no system or database for locating merchandise, no phone operator. Many associates and managers openly break dress code (excess cleavage, tattoos showing). Managers act unprofessionally, talk in slang (super annoying) and waste time chatting with other managers or associates. Doing go backs is an endlessly frustrating and impossible task because we have a huge store with two levels and there is not real system that determines where merchandise goes. It is organized by "trend", but there are often difficulties distinguishing what goes where when there are similar elements in different sections. For example, there is distressed denim in one section, acid wash in another, and grommets in yet another section. Where does something go when it is acid washed, distressed, AND has grommets?? There is no way to know for sure.