Customer service representative - Customer Service Representative Forever 21 Employee Review

3.0
Aug 16, 2017
Recommend
CEO approval
Business outlook

Pros

You'll obtain the experience. Offer good health insurance.

Cons

Pay rate is low, work mandatory overtime during the holidays with block off personal time off starting October till mid January.

Explore other reviews about Forever 21

5.0
Jun 12, 2026
Recommend
CEO approval
Business outlook

Pros

Pay was decent, managers were nice, & was scheduled to work every day

Cons

One of the cons was that if you had closing shift during peak season, you weren't allowed to go home until everything was organized (around 1 am)

3.0
Jun 18, 2026
Recommend
CEO approval
Business outlook

Pros

Very easy job, walk floor and make sure everything is clean

Cons

Deal with customers, some can be kind, others not so much

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