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      Experian

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      Experian reviews

      DO NOT WORK HERE!!! Waste of career time! - Customer Service Representative Experian Employee Review

      1.0
      Nov 6, 2014
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Gain relationships with co workers Benefits Perks

      Cons

      Management and supervisors look out for eachother. So there is no advancement besides people they choose. Promotion is based on being liked and not skill. They have so many lawsuits, sexual harassment, discrimination, fmla and sadly HR takes the manager and supervisors side if you file a complaint. (They have a tight close unit) The experian brand cheats there customers with the $1 trial every call is a upset member demanding refunds and we are trained not to give any refunds This job does nothing for natural talent, it will drive you crazy...

      Explore other reviews about Experian

      5.0
      Jun 16, 2026
      Software developer
      Recommend
      CEO approval
      Business outlook

      Pros

      Great work culture! Everyone is welcoming. I really like the work-life balance.

      Cons

      There are really no cons that I can think of.

      avatar
      Experian Response
      1w
      Thank you for sharing your experience. We’re glad to hear that you’ve felt welcomed and supported, and that work‑life balance has been a positive part of your role at Experian. We appreciate you taking the time to share your feedback and are happy to have you on the team.
      1.0
      Jun 10, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Decent salary & benefits, monthly no internal meeting days

      Cons

      Friendly reminder that HR does not care about you. They care about staff with seniority, whom they will allow to retaliate despite that being against company policies. Think twice about reporting the higher ups because it will come back to haunt you, guaranteed. Also, AI is the only thing that matters anymore. Watching the volume of once-impressive colleagues become so single and simple minded through constant AI usage is not only disappointing but genuinely alarming. Thinking for oneself is no longer the standard, it seems, and speaking against such unfettered use of AI in all things will get you professionally ostracized.

      1
      avatar
      Experian Response
      1w
      Thank you for taking the time to share your feedback. We’re glad to hear that compensation and certain aspects of the work environment have been positive. At the same time, we’re sorry to hear about your experience and appreciate you raising these concerns. Creating a workplace grounded in respect, fairness, and accountability is essential, and feedback like yours is important as we continue to reflect on how we support our people and reinforce a positive and inclusive environment.
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