Experian Reviews | Glassdoor.ca

Experian Reviews

Updated 22 October, 2017
1,312 reviews

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3.5
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Experian Chief Executive Officer Brian Cassin
Brian Cassin
133 Ratings

1,312 Employee Reviews

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Pros
  • Genuine drive for high performance but also realistic and respectful of work-life balance (in 109 reviews)

  • everyone has a laptop and can work from home as needed (in 35 reviews)

Cons
More Pros and Cons

  1. "Toronto office - great place to work"

    StarStarStarStarStar
    Current Employee - Product Owner in Toronto, ON
    Current Employee - Product Owner in Toronto, ON

    I have been working at Experian full-time (Less than a year)

    Pros

    As a fairly recent hire, I'm surprised at some of the negative reviews I've seen. From what I've observed, the new management in place for the last year or so is turning around a formerly more conservative shop. They are keen to bring on smart, quality people with a great attitude who are willing to do what it takes, share ideas and bring things to the next level. It's a very small shop which is part of a huge global organization so you get the best of both worlds. Locally, it is an open environment, receptive and encouraging of feedback and new ideas; where you can really make an impact. There's great work-life balance, and an embracing of agile philosophies and new technologies.

    Cons

    Vacation allocation for new hires is max 3 weeks annually for the first 2 years - local office has no flexibility to match your former even if you've been past that for a long while.

    Advice to Management

    Keep it up!


  2. "Good Global Org with lot of red tapes"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Developer in Toronto, ON
    Current Employee - Senior Software Developer in Toronto, ON
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Experian full-time (More than 3 years)

    Pros

    Good global presence
    Known Brand
    Big organization

    Cons

    Still old culture, lot of managers and repetitive jobs
    Futuristic visions lose traction due to red-tapes
    Regional management are narrow focused
    Acquisitions are managed poorly

    Advice to Management

    Tech vision should be freefrom global/regional politics
    Faster decision making is required to survive
    Cost cutting in trainning is not acceptable


  3. "Not great place to consider"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    I worked at Experian full-time (More than a year)

    Pros

    - Easy access from transit

    Cons

    - Frequent strategic changes
    - Lots of favoritism
    - No accountability
    - Salaries are not aligned to market


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  5. "Good company, but ..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Toronto, ON
    Current Employee - Anonymous Employee in Toronto, ON
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Experian full-time (More than 5 years)

    Pros

    Flex time, ability to work from home, interaction with global employees, generous benefits package, vacation increases with years of service, good communication with management

    Cons

    Pay raises are very low, very difficult to make lateral moves within the company, high turnover rates and constant layoffs in the Canada office

    Advice to Management

    Don't be cheap when it comes to P4G and pay raises if you want to stay competitive or you will risk losing out on valuable employees who make great contributions. Also quit offshoring just to save a few dollars. Pay people what they are worth.


  6. Helpful (1)

    "Beware!! One of the worst company to work for. Just a bunch of liars."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Toronto, ON
    Former Employee - Anonymous Employee in Toronto, ON
    Doesn't Recommend
    Negative Outlook

    I worked at Experian full-time (Less than a year)

    Pros

    This is for the Experian Canada Team: Pros is that they are a Joke!

    Other Pros...Simply Nothing!! After giving it lots and lots of thought, I could not get any single pros for this company.

    Other than they think very high about themselves and show themselves as big shop, but end of the day they are just bunch of liars who are trying to save their jobs by showing themselves great to their big brother sitting in USA, UK and Ireland.

    Cons

    They say that they are true AGILE Shop, where as they do not even know ABC of AGILE. They say on face something but they mean something else and the red tape and bureaucracy is simply a dictionary meaning of Experian.

    Beware to any job seeker to this company, you will simply repent your decision later.

    Advice to Management

    The simple advice to the Management at Headquarters of Experian.

    The Canadian office is one black spot on your name and it should be shut down. The same work which is done in Canada can be done better in your Sofia Bulgaria Office.

    They are a bunch of liars. What they say on the face is very different on what they do behind back. They are just trying to save their jobs by generating more work which can be simply be done in your better staffed and capacity at Sofia, Bulgaria.

    I would highly recommend the management to evaluate their options for their Canadian Shop vs the Sofia Bulgaria Shop in terms of the $$$$ value spent and what returns coming back.


  7. Helpful (1)

    "Business Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Analyst in Toronto, ON
    Former Employee - Business Analyst in Toronto, ON
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Close to home
    Nice view from office to Toronto

    Cons

    Absolute dysfunctional management
    Lack of direction
    lots and lots of "boot" licking
    Sense of corporate terror
    No processes whatsoever
    No professional advancement
    Too many other things to list

    Advice to Management

    Learn how to manage a business, learn how to retain good employees and stop praising "boot" lickers that are actually ruining the reputation of the company


  8. "Software Developer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    Pros

    Good vacation policy, Decent benefits and Salary

    Cons

    Slow to get things done, Benefits could be better


  9. Helpful (1)

    "Worst company ever"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Midtown Toronto, ON
    Former Employee - Anonymous Employee in Midtown Toronto, ON
    Doesn't Recommend
    Negative Outlook

    Pros

    So far I have not seen any thing positive about this company

    Cons

    1) Exceptionally weak intermediate/ senior management. I have experience working for well over 5 companies and I have never come across any company where the management is so easily manipulated by a few politically motivated people. Most of the time management has to give in to the silly and immature demands of some junior staff who form unions and bully hard-working and sincere people.

    2) Some junior people who were once part of Decisioning Solutions have been given better ranking jobs but they are unable to perform their jobs responsibly. These people also form a closed group with others who are friendly with them and they tend to rule this office. There is a culture of bullying and unfair work practices in this company.

    3) Too much of politics which will make your life miserable and at the same time give you no opportunity to advance in your career or learn new things.

    4) Frequent layoffs without any valid reason. A few months ago a project manager was hired for the GSG team and within just two months the intermediate management decided that they did not require the services of a project manager and let him go. The management planning is pathetic and the management sorely lacks professional ethics.

    5) The Toronto office has just about 50 people and every month they have about 4 -5 people being laid off from this office. This will perhaps give you an idea of how unstable and unprofessional the management is.

    6) The lower level management like the team leads, team managers and development managers have very basic qualifications and do not have any inclination to apply standards to their work or improve their work. They are also threatened by people who are highly educated and keep abreast of the changes taking place in the industry. So the lower level management play political games to get rid of people who are better qualified to take their place.

    7) HR is no better than a puppet in this company. They are only there to do the administration work and nothing else can be expected from the HR here.

    Advice to Management

    Close down the office in Toronto. The calibre of many people who are working in Toronto office is very low and they are not willing to improve in any way. Many of these people should not even be in the workforce.


  10. "Senior Business Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Business Analyst in Toronto, ON
    Former Employee - Senior Business Analyst in Toronto, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Experian full-time

    Pros

    It is a very stable company and working conditions are excellent. There is no dearth of work and no one is overloaded.

    Cons

    The company is heavily into contracting and is replacing permanent employees with contractors.
    There is not enough opportunity to learn new technologies.

    Advice to Management

    Higher management should listen directly to the lowest level of employees and not rely on the feedback of middle management.


  11. "QA Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Large organization.Large organization.Large organizationLarge organization.Large organization.Large organization

    Cons

    Lots of Politics.Lots of Politics.Lots of Politics

    Advice to Management

    Be out of the politics and work on your own stuff. Be out of the politics and work on your own stuff.


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