Great background and history - disappointing guidance into the future - Manager Experian Employee Review

3.0
Aug 11, 2014
Recommend
CEO approval
Business outlook

Pros

Strong historically built brand that clients trust and respect. Very good decisioning automation platform PowerCurve - clients feedback tells it is the best platform in the market so far. Good expertise in analytics and business consultancy in people bearing the knowledge. Much attention to training communication and sales skills.

Cons

Transformation into a centralized company kills client-centricity, people legacy engagement. Dogmatic approach prevail. Lack of pragmatism that allows competitors win more often. Brand has been suffering distrust and unreliability attitude for 1-2 year steadily. Bureaucracy (decision making) is heavy and does not improve. Senior leadership is poor, strategy and company's identity and business model not clear and there are no activities seen at senior level to identify those - no clarity what the company is and where it goes. Payments lower than the market.

Explore other reviews about Experian

5.0
Jun 16, 2026
Recommend
CEO approval
Business outlook

Pros

Great work culture! Everyone is welcoming. I really like the work-life balance.

Cons

There are really no cons that I can think of.

avatar
Experian Response
2w
Thank you for sharing your experience. We’re glad to hear that you’ve felt welcomed and supported, and that work‑life balance has been a positive part of your role at Experian. We appreciate you taking the time to share your feedback and are happy to have you on the team.
1.0
Jun 10, 2026
Recommend
CEO approval
Business outlook

Pros

Decent salary & benefits, monthly no internal meeting days

Cons

Friendly reminder that HR does not care about you. They care about staff with seniority, whom they will allow to retaliate despite that being against company policies. Think twice about reporting the higher ups because it will come back to haunt you, guaranteed. Also, AI is the only thing that matters anymore. Watching the volume of once-impressive colleagues become so single and simple minded through constant AI usage is not only disappointing but genuinely alarming. Thinking for oneself is no longer the standard, it seems, and speaking against such unfettered use of AI in all things will get you professionally ostracized.

1
avatar
Experian Response
2w
Thank you for taking the time to share your feedback. We’re glad to hear that compensation and certain aspects of the work environment have been positive. At the same time, we’re sorry to hear about your experience and appreciate you raising these concerns. Creating a workplace grounded in respect, fairness, and accountability is essential, and feedback like yours is important as we continue to reflect on how we support our people and reinforce a positive and inclusive environment.
See reviews by: Helpful|Rating|Date|All