IT Dysfunctional & Micromanaged - Anonymous employee Experian Employee Review

1.0
May 15, 2013
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

None. Too many cons to bother with mentioning any minor pros.

Cons

The IT department is micromanaged from the very top. The only person who makes any real decisions is the CTO. No one is empowered to make a decision, let alone think for themselves. They claim to be a technology company, yet they sell information not technology. They "think" they are a technology company because they use the Web to sell their products & services. Yes, they spend (waste) a lot of money on their infrastructure, but that does not make them a technology company. There is absolutely no trust in the company. No matter what level you're at. The executive management thinks they are leaders, but they don't guide or inspire anyone like a true leader does. They dictate at every level. No one is inspired or encouraged to think. Their pre-production software testing is a joke. They rarely put something into production without it causing a problem.

Explore other reviews about Experian

5.0
Jun 16, 2026
Recommend
CEO approval
Business outlook

Pros

Great work culture! Everyone is welcoming. I really like the work-life balance.

Cons

There are really no cons that I can think of.

avatar
Experian Response
1d
Thank you for sharing your experience. We’re glad to hear that you’ve felt welcomed and supported, and that work‑life balance has been a positive part of your role at Experian. We appreciate you taking the time to share your feedback and are happy to have you on the team.
1.0
Jun 10, 2026
Recommend
CEO approval
Business outlook

Pros

Decent salary & benefits, monthly no internal meeting days

Cons

Friendly reminder that HR does not care about you. They care about staff with seniority, whom they will allow to retaliate despite that being against company policies. Think twice about reporting the higher ups because it will come back to haunt you, guaranteed. Also, AI is the only thing that matters anymore. Watching the volume of once-impressive colleagues become so single and simple minded through constant AI usage is not only disappointing but genuinely alarming. Thinking for oneself is no longer the standard, it seems, and speaking against such unfettered use of AI in all things will get you professionally ostracized.

1
avatar
Experian Response
1d
Thank you for taking the time to share your feedback. We’re glad to hear that compensation and certain aspects of the work environment have been positive. At the same time, we’re sorry to hear about your experience and appreciate you raising these concerns. Creating a workplace grounded in respect, fairness, and accountability is essential, and feedback like yours is important as we continue to reflect on how we support our people and reinforce a positive and inclusive environment.
See reviews by: Helpful|Rating|Date|All