a slow motion train wreck - Account Manager Experian Employee Review

1.0
Feb 8, 2019
Recommend
CEO approval
Business outlook

Pros

Great work life balance. The company does spend quite a bit on training and feel good events

Cons

Where to start? Commission statements. You never know what you are getting paid or if it is correct. We wouldn't get commission statements for months at a time. Then you would need to spend hours combing through as the there are thousands of lines of data on the statement. While I was employed there we had a payment agreement on service data. After some time they literally pulled all of us into a meeting and said they would not be paying us for what we had already produced. For me that constitutes theft. They told us many things and never followed through on anything in regards to pay, product, or working conditions. Even after switching positions it was the same nonsense. My team saw a 95% turnover in a 60 day time frame.

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Experian Response
7y
We appreciate your feedback and that you enjoyed our work culture emphasizing respect for our employees’ balanced lives. As a publicly traded company, our corporate results are available and Auto is one of Experian’s most successful business with consistent growth. Our innovative products, developed through collaboration across the business, are market-leading and are highly valued by our customers. Our Automotive Sales Team, with many being with us for 8+ years, is a key contributor to our success and we ensure they have competitive compensation with regular training to ensure their ongoing success.

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5.0
Jun 3, 2026
Recommend
CEO approval
Business outlook

Pros

Truly cares about employees. Work life balance.

Cons

Frequent layoffs are becoming common

3.0
May 29, 2026
Recommend
CEO approval
Business outlook

Pros

Good work-life balance, fair, hybrid. Opportunities if you are in business or sales. Avoid if looking for a technical career.

Cons

Experian publicly advertises that they are a technology company, but operationally if you want to move ahead, in the business and sales area is where you want to be. Very little opportunity for engineers and technical. Experian has become more of a Fintech company in the last 5 years and leaves them vulnerable in bad economies.

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