Challenging but rewarding when you are on top - Customer Account Manager Experian Employee Review

3.0
May 9, 2012
Recommend
CEO approval
Business outlook

Pros

Part of Experian, this opens doors for career advancement if you connect with the right people and are willing to move. Work with great people and really live the "work hard/play hard" saying! Clear role expectations and performance tracking. Willing to invest money to improve products,services,processes and staff. Management is very young and willing to try new things

Cons

No room for advancement within QAS, struggles to retain good tenured employees and is a fear driven workplace

Explore other reviews about Experian

5.0
Jun 4, 2026
Recommend
CEO approval
Business outlook

Pros

Great environment and people management is amazing

Cons

None that I can think of

1.0
Jun 10, 2026
Recommend
CEO approval
Business outlook

Pros

Decent salary & benefits, monthly no internal meeting days

Cons

Friendly reminder that HR does not care about you. They care about staff with seniority, whom they will allow to retaliate despite that being against company policies. Think twice about reporting the higher ups because it will come back to haunt you, guaranteed. Also, AI is the only thing that matters anymore. Watching the volume of once-impressive colleagues become so single and simple minded through constant AI usage is not only disappointing but genuinely alarming. Thinking for oneself is no longer the standard, it seems, and speaking against such unfettered use of AI in all things will get you professionally ostracized.

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