3.0
Dec 28, 2016
Anonymous employee
Current employee
Schaumburg, IL
Recommend
CEO approval
Business outlook
Pros
Interesting mix of clients, good benefits and work-life balance. Dynamic company and industry with new opportunities coming up all the time. New branding is a welcome step in the right direction.
Cons
Dysfunctional management culture brought on by frequent re-orgs, cost-cutting moves, and internal struggles over resources. Accounting and management functions have lagged behind functional changes in organization. Lack of trust among internal groups is causing an already-overworked staff to spend time trying to protect their own interests from perceived internal competition. Customer satisfaction from long-term, high-revenue clients is suffering despite high net-promoter ratings overall.