The Land of False Hopes and Promises - Service Specialist Edward Jones Employee Review

1.0
Aug 20, 2025
Recommend
CEO approval
Business outlook

Pros

Decent enough work environment, some friendly colleagues, decent benefits & PTO.

Cons

By the time I left, we had none of the original team leading the department, most of them had little to no experience with what our daily work consisted of and some of them were only with the firm itself for less than a year. We had way too much work piled on us and the expectations were absolutely heinous. I’m also gonna blame some of the madness and stress on the branches. I mean, for the love of GOD…YOU CAN DO BETTER AND TREAT YOUR COLLEAGUES BETTER!!!

Explore other reviews about Edward Jones

5.0
Jun 23, 2026
Recommend
CEO approval
Business outlook

Pros

Incentives, absolutely better than anything

Cons

Nothing other than corporate politics

1.0
Jun 23, 2026
Recommend
CEO approval
Business outlook

Pros

- Decent benefits programs. - Teammates who cared about the quality of work they provided and the people they worked with. - Direct superiors who were people of integrity that I respect immensely and wish nothing but the best for.

Cons

- Recent removal of remote work for all associates regardless of how long they had worked remotely previously (13 years in my case). This push to onsite work will damage long term profitability and likely cause a mass exodus of talented associates (if it has not already). - Massive amount of offshore outsourcing that has greatly reduced the quality of work at the home office. - Lack of flexibility regarding work schedules that has severely damaged work-life balance.

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