I like it here, but I have suggestions - BOA Branch Office Administrator Edward Jones Employee Review

5.0
Feb 22, 2025
Recommend
CEO approval
Business outlook

Pros

- Flexible schedule - good bonuses - lots of benefits aside from just the usual medical/dental/vision. They partner with a few apps (ie: headspace) so you can get the app for free if you work for EDJ. - 3 weeks vacation, 2 weeks sick time per year. - vast majority of people have a good head on their shoulders, EDJ has a big focus on positive impact and interpersonal communication skills. - If you’re paired with the right person, the office is a great place to be and it’s easy to wake up excited to go to work every day. If you’re not paired with the right person, EDJ will help you relocate and find a better fit. - Annual recognition dinners = an excuse to dress up and celebrate achievements with colleagues. - most other out of office work related things happen during regular business hours. - Lots of opportunities for growth and learning, EDJ makes it easy to get set up for further certifications. - there is a 6 month training program for BOA’s upon hire so you’re set up for success from the start, even if you’ve never worked in finance before. It’s a lot to learn, but the training helps. - home office is always available for questions that might come up after training, and they’re accessible all day via chat or phone call. They’ll help you fix a mistake in a heartbeat and are often very reassuring. - the region will pair you with another BOA when you’re new, so as a newbie who didn’t know much at first I felt very supported.

Cons

- Have to work at the office, working from home is a challenge if your computer isn’t ready for what the office computers do. - Base pay for BOA’s is low, but bonuses can bump the pay up to a reasonable salary if you’re in a higher level office. - No bonuses until you’re out of the trainee phase. That first 6 months was a bit rough. - There is some division between BOA’s and financial advisors, but there are good people in the mix that bridge the gap. - the annual review process for BOA’s is outdated and limiting (maybe on purpose), and capping the max raise out at 2-4% is cruel for the amount of work BOA’s do every day. - branch bonuses aren’t usually split 50/50, but that can be negotiated depending the the person you work with.

Explore other reviews about Edward Jones

5.0
Jul 4, 2026
Recommend
CEO approval
Business outlook

Pros

good opportunities for training and such

Cons

bad troubleshooting at this company

2.0
Jun 24, 2026
Recommend
CEO approval
Business outlook

Pros

They have allowed the HBA’s (home based associates) to remain remote

Cons

Micromanagers, they say they are okay if you want to apply to another department within the firm but the minute you do it’s like you get a target on your back. The pay doesn’t match the workload and the word is that you have to quit and then come back to make what you should already be getting paid. Benefits are terrible but 401k is pretty good

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