Senior BOA - Senior Branch Office Administrator Edward Jones Employee Review

3.0
Dec 28, 2015
Recommend
CEO approval
Business outlook

Pros

Friendly people to work with. Great training.

Cons

Been with the company 15 years. Many changes in the past couple years for the worse. Money is more important than taking care of clients now. Upper management and HR have no respect for the BOAs and all the extra work we do that has now been signed to us. FAs don't even bother to come in to the office so the BOA is taking care of everything and not getting good pay. If FA and BOA have disagreements, doesn't matter if FA is wrong, the BOA gets fired.

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5.0
Jun 14, 2026
Recommend
CEO approval
Business outlook

Pros

Great place to transition into the world of Financial Advising

Cons

Tough business to get started on your own.

2.0
Jun 9, 2026
Recommend
CEO approval
Business outlook

Pros

Holds firm to its conservative investment philosophy.

Cons

The firm has been behind the times for decades. It is great that they are finally trying to get up to speed, but the rate of change is not manageable. There has been a high turnover in support staff and it's hard to get accurate information when needing support. It also seems like they have lost their original focus of being the local friendly financial advisor in your backyard and being accessible to the masses. The focus has shifted to high-net-worth individuals and catering to the wealthy. I've watched several advisors get pushed out because they expressed concern and needed support they weren't receiving. When hired as an advisor I was told I'd receive all of this wonderful training of what to say and how to overcome objections and did not receive any of that training. Most of the training is a high-level overview with homework of figuring it out on your own time. In order to be successful as an advisor at Edward Jones, you need to plan on working 80 hours a week for at least the first five years at the firm with little to no support.

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