Good Job Security & Benefits - Senior Branch Office Administrator Edward Jones Employee Review

4.0
May 2, 2024
Recommend
CEO approval
Business outlook

Pros

High level of support and a smooth onboarding process from Home Office associates. The BOA position can offer considerable independence and autonomy. Jones promotes & encourages the development of meaningful relationships with both clients and colleagues. Many opportunities for continued training are offered. The firm is also very supportive of BOAs transitioning to licensed Financial Advisors.

Cons

Leadership levels vary greatly from branch to branch, with a lack of genuine oversight over direct managers' conduct in branch offices. While branch growth influences bonus opportunities, it ultimately hinges on the Financial Advisors' efforts, potentially resulting in career stagnation for Branch Office Administrators (BOAs). Long periods of working alone in an office can be challenging for some people.

Explore other reviews about Edward Jones

5.0
Jun 14, 2026
Recommend
CEO approval
Business outlook

Pros

Great place to transition into the world of Financial Advising

Cons

Tough business to get started on your own.

2.0
Jun 9, 2026
Recommend
CEO approval
Business outlook

Pros

Holds firm to its conservative investment philosophy.

Cons

The firm has been behind the times for decades. It is great that they are finally trying to get up to speed, but the rate of change is not manageable. There has been a high turnover in support staff and it's hard to get accurate information when needing support. It also seems like they have lost their original focus of being the local friendly financial advisor in your backyard and being accessible to the masses. The focus has shifted to high-net-worth individuals and catering to the wealthy. I've watched several advisors get pushed out because they expressed concern and needed support they weren't receiving. When hired as an advisor I was told I'd receive all of this wonderful training of what to say and how to overcome objections and did not receive any of that training. Most of the training is a high-level overview with homework of figuring it out on your own time. In order to be successful as an advisor at Edward Jones, you need to plan on working 80 hours a week for at least the first five years at the firm with little to no support.

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