Nope - Operations Specialist Edward Jones Employee Review

1.0
Oct 24, 2023
Recommend
CEO approval
Business outlook

Pros

I would give zero stars if it weren’t for the fact that remote work is an option. Hopefully this is still the case, because I hear companies like Edward Jones are requiring their employees to return to the office on either a full-time or hybrid basis. Other than that, there are no other pros.

Cons

Everything. Coming into the job, I had no experience in the dept. I was pigeonholed in. I did not find out where I was going until after orientation. You do not get a say despite your qualifications and despite your expressed interest in a particular area. Management will put you where business need dictates, and you will spend at least 3 years trying to claw your way out of a role you hate. Thankfully, I didn’t stay long enough for that to happen, but it has happened to some of my colleagues. As a new hire, I immediately sensed that something was off… After 2 weeks of training (technically 6 days minus orientation), I was expected to meet certain performance metrics and was hounded on a daily basis by my leads to do so. The constant pressure to meet their expectations was truly ridiculous. The firm could easily hire and retain contractors to help with the workload as needed, but of course, that would cost Edward Jones money they don’t want to spend. So the heavy workload gets dumped on you and before you know it, burn out starts to set in. Not only did the workload make me tired, but some of the people I worked with were exhausting. I had to ask my leads permission to take my breaks/lunches! And if I took too long to complete a task, I had give an account as to why as if I was a child. From the get-go, I was treated like a bad employee and was micromanaged to the tee. God forbid you have an off-day, meaning you’re tired or whatever, your TL will actually suggest you not eat a heavy lunch in order to avoid low job performance. (Yes, this actually happened to me… and no, I didn’t eat a heavy lunch that day.). I had such low morale after nearly 2 years at EJD. I don’t know why I stayed and put up with the B.S. for that long, but I was SO happy when I left. One more thing: I had a family member pass away, and only one person on my team offered their condolences. When someone in management had a family member pass away, the whole team signed a condolence card. I felt completely forgotten. I think that’s when I decided to leave.

Explore other reviews about Edward Jones

5.0
Jun 23, 2026
Recommend
CEO approval
Business outlook

Pros

Incentives, absolutely better than anything

Cons

Nothing other than corporate politics

1.0
Jun 23, 2026
Recommend
CEO approval
Business outlook

Pros

- Decent benefits programs. - Teammates who cared about the quality of work they provided and the people they worked with. - Direct superiors who were people of integrity that I respect immensely and wish nothing but the best for.

Cons

- Recent removal of remote work for all associates regardless of how long they had worked remotely previously (13 years in my case). This push to onsite work will damage long term profitability and likely cause a mass exodus of talented associates (if it has not already). - Massive amount of offshore outsourcing that has greatly reduced the quality of work at the home office. - Lack of flexibility regarding work schedules that has severely damaged work-life balance.

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