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      Edward Jones

      Engaged employer

      Edward Jones reviews

      Great company, great job -- but be careful who your FA is - BOA Branch Office Administrator Edward Jones Employee Review

      4.0
      Sep 11, 2023
      Boa branch office administrator
      Recommend
      CEO approval
      Business outlook

      Pros

      There is opportunity for ownership of the work and having a partnership to help a business grow. The work is straightforward and the clients are usually great. The benefits are great, but 401k matching is BAD, which is bizarre for a financial company.

      Cons

      If your Financial Advisor decides they are dissatisfied, they can treat you poorly and HR will do NOTHING. Every FA is different and will treat their employees differently. There is ZERO oversight for management issues, as it's all done at a branch level. They can fire at will, and can be rude as they want to be.

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      1.0
      Jun 23, 2026
      Quality analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      - Decent benefits programs. - Teammates who cared about the quality of work they provided and the people they worked with. - Direct superiors who were people of integrity that I respect immensely and wish nothing but the best for.

      Cons

      - Recent removal of remote work for all associates regardless of how long they had worked remotely previously (13 years in my case). This push to onsite work will damage long term profitability and likely cause a mass exodus of talented associates (if it has not already). - Massive amount of offshore outsourcing that has greatly reduced the quality of work at the home office. - Lack of flexibility regarding work schedules that has severely damaged work-life balance.

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