You're Expendable and Everyone Knows It - Service Specialist Edward Jones Employee Review

1.0
Jul 14, 2020
Recommend
CEO approval
Business outlook

Pros

Stable industry, low chance of layoffs even in recessions

Cons

There is little to no advancement opportunities for many Home Office associates. The review process is completely arbitrary, so if your boss doesn't like you, you will not get a good review even if your work is clearly above that of others. Everyone in the field hates the Home Office and everyone at the Home Office hates the field. Financial Advisors treat Service Specialists like dirt because they know we have no power and they think they can walk all over us to get what they want. Pay is very low compared to other finance firms

Explore other reviews about Edward Jones

5.0
Jun 9, 2026
Recommend
CEO approval
Business outlook

Pros

Great starting pay, good training

Cons

I did not find any cons

2.0
Jun 24, 2026
Recommend
CEO approval
Business outlook

Pros

They have allowed the HBA’s (home based associates) to remain remote

Cons

Micromanagers, they say they are okay if you want to apply to another department within the firm but the minute you do it’s like you get a target on your back. The pay doesn’t match the workload and the word is that you have to quit and then come back to make what you should already be getting paid. Benefits are terrible but 401k is pretty good

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