Complete breakdown of Human Resources - BOA Branch Office Administrator Edward Jones Employee Review

3.0
Mar 18, 2013
Recommend
CEO approval
Business outlook

Pros

Other BOAs are a warm, friendly environment, benefits are pretty good, if you get the right FA you may learn a lot about securities, clients were wonderful

Cons

Home Office does little to protect BOAs from mean, nasty Financial Advisors. As long as the FA is making money, that's all that matters. No growth opportunities for BOAs unless you want to move to St. Louis or become an FA. Pay was decent for non-degreed associates, but for those with degrees it's terrible. Compensation is based on the FA's performance, so the BOA can suffer because they work for a non-performing FA

Explore other reviews about Edward Jones

5.0
Jun 14, 2026
Recommend
CEO approval
Business outlook

Pros

Great place to transition into the world of Financial Advising

Cons

Tough business to get started on your own.

2.0
Jun 9, 2026
Recommend
CEO approval
Business outlook

Pros

Holds firm to its conservative investment philosophy.

Cons

The firm has been behind the times for decades. It is great that they are finally trying to get up to speed, but the rate of change is not manageable. There has been a high turnover in support staff and it's hard to get accurate information when needing support. It also seems like they have lost their original focus of being the local friendly financial advisor in your backyard and being accessible to the masses. The focus has shifted to high-net-worth individuals and catering to the wealthy. I've watched several advisors get pushed out because they expressed concern and needed support they weren't receiving. When hired as an advisor I was told I'd receive all of this wonderful training of what to say and how to overcome objections and did not receive any of that training. Most of the training is a high-level overview with homework of figuring it out on your own time. In order to be successful as an advisor at Edward Jones, you need to plan on working 80 hours a week for at least the first five years at the firm with little to no support.

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