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      Edward Jones

      Engaged employer

      Edward Jones reviews

      Service Specialist - Customer Service Specialist Edward Jones Employee Review

      3.0
      Apr 18, 2017
      Customer service specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Good bonus potential and work life balance

      Cons

      Micro-management at every corner, not many opportunities to move up, although lateral moves seem to be very common

      Explore other reviews about Edward Jones

      5.0
      Jul 4, 2026
      Information security analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      good opportunities for training and such

      Cons

      bad troubleshooting at this company

      2.0
      Jun 24, 2026
      Senior associate relations partner
      Recommend
      CEO approval
      Business outlook

      Pros

      They have allowed the HBA’s (home based associates) to remain remote

      Cons

      Micromanagers, they say they are okay if you want to apply to another department within the firm but the minute you do it’s like you get a target on your back. The pay doesn’t match the workload and the word is that you have to quit and then come back to make what you should already be getting paid. Benefits are terrible but 401k is pretty good

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