Overall Positive w/ a few concerns - Senior Service Specialist II Edward Jones Employee Review

4.0
Sep 29, 2025
Recommend
CEO approval
Business outlook

Pros

The pay is fair for the work and commonly there is a bonus every trimester. 3 weeks PTO to start. The insurance coverage is better than I expected. (pay your deductible and any co-insurance, after that everything is covered 100% in network)

Cons

Hybrid required those in the STL & Tempe areas for a job that can be done fully remote and was fully remote (for YEARS) until they randomly changed the rules. The upper management seem out of touch with their rank and file employees concerning what they see and worries they have for the branch, home office, and - of course - the client.

Explore other reviews about Edward Jones

5.0
Jun 23, 2026
Recommend
CEO approval
Business outlook

Pros

Incentives, absolutely better than anything

Cons

Nothing other than corporate politics

1.0
Jun 23, 2026
Recommend
CEO approval
Business outlook

Pros

- Decent benefits programs. - Teammates who cared about the quality of work they provided and the people they worked with. - Direct superiors who were people of integrity that I respect immensely and wish nothing but the best for.

Cons

- Recent removal of remote work for all associates regardless of how long they had worked remotely previously (13 years in my case). This push to onsite work will damage long term profitability and likely cause a mass exodus of talented associates (if it has not already). - Massive amount of offshore outsourcing that has greatly reduced the quality of work at the home office. - Lack of flexibility regarding work schedules that has severely damaged work-life balance.

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