Unpleasant is the best word to describe..... - National Sales Drake International Employee Review

Thank you for taking the time to share your feedback; your comments are appreciated as our global HR teams are here to listen. We're keen to understand what's working well, as well as what areas need to be improved based on these experiences. Based on your feedback, there are plenty of opportunities to do things better! We want all our offices to be welcoming and professional, so "dirty and untidy" is not at all in line with our company standards. We have been in some of our sites for many years and some of our branches have relocated to new sites since your initial post. We'll keep posting pics of our work environments so you can each make your own judgments on whether this could be the right workplace and environment for you. This review outlines that longest service has been 1 year, but I'm genuinely unsure what this refers to. We have just celebrated a 30 year Drakeiversary (Drake anniversary) this year, and we have two more of these to celebrate in the next 18 months. I myself have just celebrated an 8 year Drakeiversary. We also have many "boomerang" employees within our Drake New Zealand team who have rejoined us after working in a different industry to gain additional skills, or taking time out to travel overseas. Staff retention is important to us, but we are not without staff turnover. We continue to perform better than our industry average in terms of employee turnover. We want to improve our turnover rates year on year and we have several ways that we're responding to this. We have recently reviewed our Top Performer Profiles and Job Profiles for key roles within our organisation to ensure we're focusing on the behaviours that will help people succeed within their roles. We're also using our Drake Accelerator onboarding programme with new hires, and we constantly gather feedback through new hire surveys, climate surveys and exit interviews, and collate and review trends to make better decisions. We also constantly gather customer feedback to ensure that our teams are working together to deliver measurable results for our clients and candidates. These surveys along with our performance review process provide important insights into our leadership team and collective employee experiences. It is a top priority for us to provide a safe working environment for all; we take our health and safety responsibilities extremely seriously. This year we do have a new General Manager at the helm, and we're embarking on lots of new initiatives to make this an even better place to work, as well as to grow our business into new markets. If you'd like to talk about any aspect of your feedback in more detail, I'd welcome the opportunity to speak to you Please contact me at Drake New Zealand Rebecca Clarke