Good salary but poor technical management - Technical Support Engineer Dell Technologies Employee Review

3.0
May 29, 2026
Recommend
CEO approval
Business outlook

Pros

Good Salary Good canteen onsite

Cons

Manager for a technical team was not technical at all. Often called team members into the office and told them they made mistakes but no idea what the mistakes were because they hadn’t a clue about what we actually did.

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5.0
Jun 27, 2026
Recommend
CEO approval
Business outlook

Pros

Very helpful and knowledgeable community, incredibly easy to talk to anyone in any part of the business. Gave me a wide range of experiences/projects.

Cons

Limited intern bonding opportunities when compared to Round Rock office.

3.0
Jul 4, 2026
Recommend
CEO approval
Business outlook

Pros

The people are the best part of this job. I have met so many amazing people in this role. Even some I would consider life long friends. I think the experience gained from this job has also been useful for any sales role you may need for any future endeavors in sales or the tech industry.

Cons

Upper management has made many changes to the compensation and the metrics which has for sure effected employee satisfaction. Turnover rate is insane as there’s a new hire class literally every month. Dell itself is running out of room and they are not making any new teams for the new hire classes which has left more tenured reps in a vulnerable position.

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