Sinking Ship: Culture and Competitiveness Gutted by Post-COVID RTO - Senior Manager Dell Technologies Employee Review

2.0
Oct 20, 2025
Recommend
CEO approval
Business outlook

Pros

Sol8d Benefits & Compensation: The company's core benefits package is genuinely strong. The health benefits are good and the 401k employee match is solid. Additionally, if you were fortunate enough to survive the recent reductions, you can still collect a consistent, semi-decent paycheck. ​Talented Colleagues: Despite the high turnover and turmoil, I work with incredibly smart and dedicated people across the globe who are doing their best with limited resources.

Cons

The RTO Disaster: The most damaging policy change has been the mandatory post-COVID RTO. This policy has fundamentally killed our ability to operate effectively as a global organization. It has created unnecessary friction for distributed teams, reducing our productivity instead of improving it. I strongly suspect, as do many others, that this policy is a cruel way of reducing headcount without having to pay severance packages. ​Cultural Collapse and Leadership Neglect: The internal distress is measurable and undeniable. Our last company check-in (Tell Dell) showed our eNPS score has plummeted from 70 to 32 in just two years. That dip is atrocious and should be a five-alarm fire for any executive team. Instead, leadership and HR have offered no substantive solutions, failing to address employees' deep and legitimate concerns in the slightest. This neglect signals that management does not value the people who actually drive the company's limited success. ​Crippled Competitiveness: The combination of low morale and RTO friction has directly crippled our ability to compete and win in the marketplace. We are currently being held up by a few legacy business areas, but those areas are under immense competitive threat, and we are not organized or motivated to fight effectively.

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5.0
Jun 15, 2026
Recommend
CEO approval
Business outlook

Pros

Good nice work life balance

Cons

Low growth potential for development

1.0
May 15, 2026
Recommend
CEO approval
Business outlook

Pros

Today? A job that helps pay the bills.

Cons

The culture completely changed circa 2022. Layoffs happen every month in small batches, so they are not covered in the news with big layoffs, but the total over the last couple of years is 10-20K people per year. Current employees that I still talk to live in constant fear of being laid off. The salary gap between employees in the same function is ridiculous and discriminatory. As a leader, when I'd raise it with HR, it was never addressed. Had a situation where I was hiring an underpaid employee from another team. I wanted to give her a 60% pay increase just to match what her peers on my team made, and I had the budget to do so. HR denied my request to do that raise and only gave her a 20% increase. They didn't want to send the "wrong message" that she was underpaid before (which she was) or that other employees could expect that level of pay raise in internal promotions (regardless of whether they should). They have to come into the office 5 times/week, even though Michael Dell once made fun of CEOs that didn't adopt hybrid/remote work. Just last week, I had a former colleague resign because the stress in the current environment was taking a toll on her mental health. If you have any other option, I'd highly recommend you don't take a job at Dell.

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