Slow to execute and adapt/No accountability - Sales Leadership Criteo Employee Review

2.0
Sep 30, 2021
Recommend
CEO approval
Business outlook

Pros

Very supportive business over the pandemic and shared general care for employee well being

Cons

Where to begin? There is an overwhelming sense of arrogance with internal leaders that Criteo knows best and has been slow or even unwilling to adapt quick enough to the competitive/market dynamics. There is also a significant lack of accountability across teams that creates a frustrating internal and external experience when troubleshooting for clients is needed. Rewarding mediocrity is also the norm which causes further frustration . Very limited senior support for large and meaningful new business engagement (no top to top engagement to acquire large scale clients). After losing a number of deals there appears to be a slight wake up on this point though. Some leaders do not have a strong understanding of the needs of a global business and approach clients with antiquated and non scalable methods that are leaving clients unhappy. There has been high attrition over the past few months which will continue as there has been no desire to address the causes. Some junior people are moving into senior roles quickly on account of this and management has a tendency to nickel and dime on promotions from a salary perspective.

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Criteo Response
3y
Thank you for taking the time to sit and share your open feedback.​ First, we are sorry to hear that you didn't feel supported in reaching your goals. 2021 was a special year to us as we announced our plan to become the world-leading Commerce Media Platform, making sure that we are tailoring our product offer to best address our clients' needs. ​ We always strive to create the environment where our employees can flourish. This bottom-up approach has led to major initiatives such as the voyager program, the flexible work approach, Managers Behaviors... thank you for your review that will contribute to making us will serve us to improve. ​ We wish you the best in your new experience.​

Explore other reviews about Criteo

5.0
Jun 8, 2026
Recommend
CEO approval
Business outlook

Pros

Great environment, great people to work with

Cons

Need to go back to office

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Criteo Response
4d
We're thrilled to receive such positive feedback and to know that you've found a place where you can grow and thrive at Criteo. Thank you for sharing and for your trust all these years. It's great to have you on the team!
1.0
Feb 26, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Earlier in my time at Criteo, the culture was a true strength. Teams were collaborative, capable, and invested in delivering value to clients. There are still incredibly smart, hardworking people across the organization when they are given the resources needed to deliver strong work.

Cons

Morale has declined significantly due to direction from upper leadership. Executive communications often feel scripted and disconnected from the realities teams are navigating. Employees are facing burnout, layoffs, no merit compensation growth, and increasing workloads without clear strategic guidance. Leadership layers have expanded in ways that create bottlenecks and slow decision making, while individual contributors lack clarity on priorities and long term direction. Internal mobility has been restricted, limiting opportunities for promotion or role movement at the same time compensation progression has been removed. Salary transparency was removed from internal and external role descriptions, which has impacted trust. Despite positive performance, cost discipline appears to disproportionately affect employees rather than being shared equitably across leadership levels. Additionally, a return to office policy has been implemented, including for employees originally hired as remote. This has added strain and uncertainty for teams.

9
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Criteo Response
3mo
Thank you for sharing such detailed feedback. Every decision we make is taken with our long-term organizational health in mind. From top leadership to individual contributors, we are all committed to building sustainable success for our company and the people in it. Making Criteo a place where everyone can grow is a shared priority, and that’s why we equally value vertical and horizontal career pathways. When it comes to individual recognition, our merit compensation processes are structured and similar across our entire organization to ensure maximum fairness and equity. Since Criteo's success is built on connections, we strongly encourage our teams to come together to boost innovation and collaboration at once. By blending office presence with flexible options, we keep trust at the core of our work approach since everyone remain empowered to manage their time, energy, and schedule the way they see fit. Open feedback helps us improve and move forward, so thank you for sharing yours!
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