It was a great place to work until we found out we were closing, due to lack of support from the corporate managers. - Department Manager Crate and Barrel Employee Review

4.0
Jul 14, 2011
Recommend
CEO approval
Business outlook

Pros

The people you work with, quality products, room for advancement, the discount, and the benefits, very thorough training and orientation.

Cons

The politics with corporate regional managers, can be monotonous in the down season, holiday hours, customers can be rude sometimes.

Explore other reviews about Crate and Barrel

5.0
Apr 2, 2026
Recommend
CEO approval
Business outlook

Pros

Flexible, nice people, supportive managers

Cons

Can’t think of any cons

1.0
May 11, 2026
Recommend
CEO approval
Business outlook

Pros

The office had a good coffee machine, which employees appreciated. The cafeteria staff member was friendly and welcoming, which made the environment feel a little more positive. Opportunity to observe how long-established corporate operations function.

Cons

Management style felt very micromanaged. The management in the IT appeared heavily focused on older management methods rather than collaborative leadership. Favoritism was noticeable among certain employees and teams. Contract workers were treated differently from full-time employees, including exclusion from social events, food gatherings, and team activities. The IT teams often seemed disconnected and unwilling to support or train others properly. Communication issues were common, including employees talking negatively about coworkers behind their backs. Training and onboarding lacked structure and consistency. The workplace often felt disorganized, with unclear processes and coordination problems.

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