Overall an above average IT MSP company - Technical Support Specialist CompuCom Employee Review

4.0
May 6, 2010
Recommend
CEO approval
Business outlook

Pros

Dynamic working environment I was not a field force worker, I worked at a customer location in St. Louis so I think my experience may have been different from the field techs. The customer was Pfizer and my direct supervisor and other account managers were great. They seemed to care about the technicians and often went out of their way to accomodate us. Training was always available to those who wanted it. Decent tuition reimubursement program and average medical/dental benefits. Overall not a bad place to work

Cons

Account managers were often responsible for multiple sites and my manager was responsible for well over 50 people, so he was often hard to get ahold of. He was/is a good guy and was a good manager but I think he was just overburdened with his other day to day responsibilites. It would have been nice to have management local and onsite.

Explore other reviews about CompuCom

5.0
Mar 18, 2025
Recommend
CEO approval
Business outlook

Pros

- Easy once finding a rhythm - Decent pay for entry level position - Good hands-on experience to prepare for higher level positions

Cons

- Very repetitive - Can get boring after a few months - No guarantee for yearly raises

5.0
Jun 8, 2026
Recommend
CEO approval
Business outlook

Pros

My manager. Roth 401k Free online training Health Insurance Dental Insurance

Cons

No yearly pay raises. Somewhat difficult to move up unless you’re looking to get into management

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