Good but... - Desktop Support Technician CompuCom Employee Review

3.0
Oct 29, 2012
Recommend
CEO approval
Business outlook

Pros

Good training benefits. Medical is ok. Good vision coverage. Not much else to say good.

Cons

Expected you to work on your dime. They would tell you that all work was to be done on company time, but then not give you the time to do all of your paperwork. They don't care about their field techs anymore. Remote management. I never met my manager or supervisor, so I never knew them other than just a voice on the other end of a telephone. Not all expenses are covered for field techs for driving your own vehicle, though they just bought vans for some people after cutting work force. No career advancement possible. Once you become a field tech, you are stuck there. They won't look to move you to an on-site location.

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5.0
Mar 18, 2025
Recommend
CEO approval
Business outlook

Pros

- Easy once finding a rhythm - Decent pay for entry level position - Good hands-on experience to prepare for higher level positions

Cons

- Very repetitive - Can get boring after a few months - No guarantee for yearly raises

5.0
Jun 8, 2026
Recommend
CEO approval
Business outlook

Pros

My manager. Roth 401k Free online training Health Insurance Dental Insurance

Cons

No yearly pay raises. Somewhat difficult to move up unless you’re looking to get into management

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