Decent Org, but be sure you take a position you actually care about - Customer Experience Coconut Software Employee Review

3.0
Nov 15, 2022
Recommend
CEO approval
Business outlook

Pros

- 4 day workweeks are great - People are nice enough and helpful - If ambiguity doesn't give you anxiety you should be fine

Cons

- Purely remote workplace with some options to book office space in Toronto (in my example) - Lack of process and documentation, still going through growing pains -My onboarding was COMPLETELY botched, projects I was shadowing got delayed yet I was still given my own projects to run, I feel severely anxious before each day at work, like I was thrown into the fire - Can feel like a boys club at times with more senior people that were there at an earlier stage of the company having way too much sway - C Suite executives feel completely unaproachable - The company claims to care about mental health but this care is very surface level

Explore other reviews about Coconut Software

5.0
Sep 8, 2022
Recommend
CEO approval
Business outlook

Pros

- people here are absolute gems <3 - senior leadership is super down to earth and are exceptional people leaders (really care about their teams) - company seems to embody people first mentality - perks/benefits/4 day work week are awesome, they make life easier - the team I work on is supportive, funny, great at what they do, and make work enjoyable - regular 1:1's with my manager to discuss how I'm doing, where I see myself in the company long term - get to work on strategic projects, along with my day to day, so I feel more engaged with work and get to work on what I choose to work on

Cons

- remote work is great for saving time on commute and having more flexibility but I definitely miss team interaction (had a team offsite in Aug which was awesome, next one is in Oct - can't wait) - typical growing pains of a start up (need for more documented processes or knowledge base to find things but we're working on it) -

2
4.0
Aug 20, 2024
Recommend
CEO approval
Business outlook

Pros

Good coworkers, lunch and pay

Cons

Long hours at peak times

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