★
Coconut Software Reviews
87% Recommend to a Friend
91% Approve of CEO
Recommend to a Friend
Approve of CEO
Katherine Regnier
49 Ratings
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Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
Pros
- "up but we take time to help one another and ensure everyone has the chance to succeed." (in 7 reviews)
- "The leadership team is doing an amazing job and they are always available to listen to any ideas or concerns." (in 4 reviews)
Cons
There are no cons to display at this time.
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Full-time, Part-time
English
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Found 62 of over 70 reviews
Updated Sept 11, 2023
Popular
- Popular
- Most Recent
- Highest Rating
- Lowest Rating
- 5.0Jul 12, 2023MarketingCurrent Employee, more than 1 yearWaterloo, ON
Pros
Amazing culture, 4 days work weeks, and supportive teams!
Cons
More information about the ESOP
- 1.0Sept 11, 2023SalesCurrent Employee, more than 1 yearSaskatoon, SK
Pros
Four day workweek and wellness spending account
Cons
Leadership is severely lacking, leadership ruins their own sales and fires low level people to blame it on them. Leadership wanted to redo our sales territories but took four months to do so not letting us prospect ANY new customers during the four months then were shocked and upset at the lack of new sales coming in. When the company decided to scale the executive team told us that they are no longer going to continue communication with lower level roles. They took months to redo our commission plans and withheld commission until they did. They also kept promising raises and promotions which never happened.
1
Coconut Software Response2w"I’m Coconut’s CEO, Katherine Regnier, and I wanted to personally respond. I am disappointed your time at Coconut has not been truly fantastic. We strive to provide a 5 star experience for our staff and customers. It’s tough to be specific when responding to anonymous feedback, but I can say that Coconut is not immune from growing pains, especially with the pace we’ve set in recent years, and we won’t always get things exactly right. This is one reason why I meet with every employee at Coconut, so we have a chance to talk one-on-one. If anyone is experiencing any issue, they can always reach out directly to me, or to our supportive People & Culture team if they prefer. Sales leadership can only provide a promotion or raise when they see impact. At Coconut, we lean into performance and sales are equipped with a non-capped commission plan. I hope that provides further insight. Please DM me if you want to speak more, and please know my door is open and I would be happy to make time." - Katherine Regnier, CEO, Coconut Software
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Coconut Software Reviews FAQs
Coconut Software has an overall rating of 4.6 out of 5, based on over 70 reviews left anonymously by employees. 87% of employees would recommend working at Coconut Software to a friend and 90% have a positive outlook for the business. This rating has decreased by -5% over the last 12 months.
87% of Coconut Software employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Coconut Software 4.8 out of 5 for work life balance, 4.6 for culture and values and 4.4 for career opportunities.
