Pros
Originally, Clio seemed like a great place to work. They have a good benefits package, office perks you’d expect of a young tech company, and a great employee experience team always thinking of new ways to make the office seem more fun. It’s an extremely fast paced environment that forces you to push yourself to your limits (this works for some and is very detrimental to others, but is expected of everyone). The office space is designed nicely and there’s lots of places to work other than your desk (if you’re not frowned upon for being away from your desk). I was able to make some great connections through Clio, meet some lovely people, learn some very hard lessons and get great at knowing what my limits are and establishing healthy boundaries that I need to do my best work.
Cons
After starting at Clio, within a few months I soon realized that the company culture I'd read about on Glassdoor was purely surface level. Yes, they have perks, good benefits and a great x-team that make the office environment fun, when you get a minute to enjoy it. But I was very disappointed to find that favouritism is rife within Clio. To be promoted, or even appreciated, employees need to fit into a particular mould. If you don’t fit into that mould, I wouldn’t expect to grow at Clio. The company values are mentioned often, but rarely seen in action. Work from home days are taken regularly for some, but not quite so acceptable for others. Some employees are free to work from different areas in the office, while others are told off for not working at their desks enough. There are exercise classes at lunch time but if you attend to too many, despite hitting all deadlines and producing great work, you’ll be spoken to. Overall, it’s extremely confusing and varies person to person. There is very little mention of mental health. Other than the fact that we have a budget for mental health services included in our benefits package and that burnout has been mentioned on a few occasions, I’d never heard mental health mentioned in a town hall, in diversity and inclusion meetings, by leadership, or in any other capacity. When sick days were reduced from an unlimited number to 5 days, the CEO didn't mention mental health and how they can play into sick days. He did, however, mention in front of the whole company that in the last 10 years he'd only taken 2 sick days and that he’d come into the office the day after having surgery. This is a clear demonstration of the kind of impossible expectations that the leaders at Clio have for the employees. The company is all about the hustle, with the promise of time to relax and reconnect, that never seems to come into fruition. The level of burnout and mental fatigue I've seen across the company, experienced within my own team, as well as personally myself, is huge. Certain departments at Clio are known to be struggling and generally unhappy, and as you walk through the office, that feeling is palpable. If something was being done about this behind the scenes, my department never saw any of that effort in the two years I was part of Clio. Leadership need education around this. Especially around how to create an environment where employees can feel comfortable approaching leadership with concerns. Learning experiences were limited in my experience, growth was next to impossible to imagine under the mismanagement myself and my team went through, compensation was unimpressive, and unfortunately, the negatives at Clio far outweigh the positives that I experienced.