Clio Reviews | Glassdoor.ca

Clio Reviews

Updated 14 August, 2017
72 reviews

Filter

Filter

Full-timePart-time

4.5
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Clio President & CEO Jack Newton
Jack Newton
63 Ratings

72 Employee Reviews

Sort: PopularRatingDate

Pros
  • Great culture and employee perks (in 9 reviews)

  • Genuine care about making a great place to work (in 7 reviews)

Cons
  • Clio is very much still technically a start up, but has become big company FAST - therefore there are going to be growing pains (in 11 reviews)

  • This isn't a 9-5 type job, you'll likely work far more than 40 hours a week (in 5 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (9)

    "Clio is all about the people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Production Engineer in Edmonton, AB
    Current Employee - Production Engineer in Edmonton, AB
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Clio full-time

    Pros

    The two most appealing parts about working for Clio are how integral living a learning mindset is to the culture, and how empowered you are to make a difference. The two really go hand in hand.

    At Clio you are always working on difficult and interesting problems. You are given a lot of flexibility in how you solve those problems, with the caveat that "good enough" solutions need not apply. What makes that so appealing is that absolutely everyone you work with is incredibly smart, and is in every way willing to help you learn. The collaborative learning culture creates really positive feedback loops where everyone feels like they can constructively contribute.

    As a remote employee, I also feel that Clio does an excellent job at supporting their remote teams. The Employee Experience team works hard to ensure that remotes feel included in company events, and the product team has a long history of remote workers, so the tools and attitudes are already in place to facilitate that.

    Cons

    Clio has almost doubled in size since I started and there are sometimes the growing pains that come with rapid growth. Most of this comes down to policy and executation (whether that's too much, or too little), rather than a lack of desire to see things done well. The positive is that when mistakes are made, they are owned, and improvement does happen.

    Advice to Management

    Keep putting the right people in the right spots to succeed. Whether it has been internal promotions, or bringing in new people, there have been a number of changes over the last 2+ years which have had exceedingly positive impacts on the company culture and direction. Areas of clear weakness have been turned into serious strengths in fairly short order. Continue to recognize where change needs to happen and get the right people in those positions.


  2. Helpful (1)

    "Opportunity awaits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Clio full-time (More than 3 years)

    Pros

    Opportunities are not only available on the personal level, but this company is poised for real growth. If you're looking for an chance to do meaningful work, solve customer problems and take advantage of all of the career and personal growth opportunities, Clio is the place to do it. Top down, there are world class people. The values here aren't simply wordy rhetoric. They're nurtured, followed, and transcend how day to day life at Clio takes place.

    Cons

    Natural growth pains. On the one hand, Clio really does everything that they can to "get out of your way" so you can do your work. Everything from amenities, the best tools for your job, and really no reasonable expense is spare. With this come some abuse by way of bad apples. It's gotten better, but some individuals and behaviours are tolerated for too long.

    Advice to Management

    Keep it up. Keep heeding the feedback you get and please don't compromise or stray from the values. Seeing bad apples ushered out pays 10-fold.


  3. Helpful (5)

    "Excellent People"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Manager in Toronto, ON
    Current Employee - Sales Manager in Toronto, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Clio full-time (More than a year)

    Pros

    -incredible working environment where you're always comfortable being yourself
    -you get to work with great leadership, both experienced and approachable
    -all the usual tech "startup" perks - benefits - beer - events - UNLIMITED PERRIER
    -huge focus on career development, a path is constructed around your desires and strengths
    -sales team is money

    Cons

    -Vancouver office is way nicer than Toronto
    -selling to lawyers can be a grind, but makes you better in the end

    Advice to Management

    -keep doing what you're doing
    -upgrade the Toronto offices


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (7)

    "Toxic, overworked and lots of lies"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Developer in Burnaby, BC
    Former Employee - Software Developer in Burnaby, BC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Clio full-time (More than a year)

    Pros

    - Some great coworkers, great ruby knowledge
    - Free lunch fridays
    - Nice computers and monitors.

    Cons

    - Too many rules for a modern company, work from home is tracked and discouraged lots of games in the office but get in trouble if you play them.
    - Bad managers, most of the managers have less than a couple years experience.
    - Lots of rude people, swearing, some racist comments, lots of really inappropriate jokes.
    - CEO is very rude, even sitting on his phone in meetings while telling people not to.
    - Favoritism, prepare to suck up to get anywhere
    - Company preaches radical candor but if you say something about the wrong person you are let go.
    - HR seems to be helpful but tells your boss everything you say.
    - Desks are small and there is no privacy

    Advice to Management

    - Get rid of upper management who doesn't align with the culture you are trying to grow.
    - Hire some managers with experience to train the junior managers.
    - Get the racist, sexist, rude comments out of the work place its 2017!


  6. Helpful (4)

    "Good people, good culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Toronto, ON
    Current Employee - Anonymous Employee in Toronto, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Clio full-time (Less than a year)

    Pros

    - The people are all incredible and a joy to be around
    - The culture is top notch, makes you enjoy working
    - The company is very transparent, which is refreshing

    Cons

    - Compensation could be a bit higher to meet industry standards / encourage (or keep) top level talent
    - Benefits could be updated


  7. Helpful (6)

    "A wonderful place to build a career."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Clio full-time

    Pros

    - Great people and culture. Genuine care about making a great place to work
    - Abundance of interesting and challenging opportunities
    - Opportunity to change an antiquated industry
    - Autonomy, a strong sense of team, and an opportunity to learn & grow

    Cons

    - The usual hiccups that most fast-growing companies feel, but Clio is doing a good job of evolving


  8. Helpful (2)

    "Heart is in the right place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Developer in Burnaby, BC
    Current Employee - Software Developer in Burnaby, BC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Clio full-time (Less than a year)

    Pros

    Clio does a great job of forward thinking and encouraging employees to be forward thinking as well. Plenty of opportunity for growth within the company is also provided. Clio also encourages speaking candidly about issues and isn't afraid to change in order to better meet the needs of its customers and employees. Forming strong work relationships and collaboration is also highly encouraged!

    Cons

    While most people at Clio want the company to continue to grow and better serve its customers, sometimes the plan of attack seems a little vague. There are a lot of demands placed on people especially developers which can result in people often feeling a little overwhelmed.

    Advice to Management

    Be more proactive in identifying and proposing solutions to problems within teams. Check in with employees that you manage more frequently and make helping your team better meet the needs of customers the #1 priority.


  9. Helpful (4)

    "A Fantastic Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Developer in Burnaby, BC
    Former Employee - Software Developer in Burnaby, BC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Clio full-time (More than 3 years)

    Pros

    Clio is a phenomenal place to work. The culture and people are great. Teams are given high levels of trust and autonomy without any meddling from higher ups, and employee growth is encouraged. The co-founders are great people, always open to direct, in-person feedback no matter where you are on the org chart. If you get a job offer from Clio, you’d be a fool to turn it down.

    Cons

    While Clio is certainly a welcoming place, it often errs on the side of being too nice, in a sense. By this I mean it often gives under-performers way too many chances to improve which can drag down otherwise high performing teams. And on the top end, it doesn’t seem aggressive enough in salaries to both A) attract the highest talent from outside the company and B) keep the top talent it does have from getting poached by other companies willing to play harder and faster. These issues, though, are eminently fixable. Indeed, at the time I left, there were changes underfoot to begin addressing these problems in a better way.


  10. "Great place to learn and grow"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Manager in Vancouver, BC
    Current Employee - Product Manager in Vancouver, BC
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    - Great working culture
    - Inspiring and motivating team
    - Great perks and benefit programs

    Cons

    - Location, Location, Location
    - As any growth stage company, it see some pains associated with scaling and standardizing operations and processes


  11. Helpful (2)

    "Incredible Place to Grow"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Burnaby, BC
    Current Employee - Anonymous Employee in Burnaby, BC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Clio full-time (Less than a year)

    Pros

    I've worked in a number of rapid-growth technology companies, and Clio is unlike any I've experienced before. The culture is strong, the team is driven and passionate, and we're doing work that makes a real difference in the legal community. The biggest plus, as I see it, is the potential for career growth here. I've never seen a company go so far to invest in the development of it's people. The future is bright at Clio, for sure!

    Cons

    There's really not much to complain about. When I first started, I might have said the commute to Burnaby from Vancouver, but I've actually come to cherish the downtime before and after work. Plus, I commute against the flow of traffic, so it's quicker than I thought it'd be. We're moving fast, working hard, but doing awesome things --- no complaints from me.

    Advice to Management

    Keep doing what you're doing! Trust your leaders at every level of the business to make the right decision. Empower them to raise the bar in every sense. You've got a great team here that's totally capable of making Clio a homegrown success story!


Showing 72 of 72 reviews
Reset Filters