Clio Reviews | Glassdoor.ca

Clio Reviews

Updated Jun 11, 2019

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Found 125 reviews

4.5
StarStarStarStarStar
Rating TrendsRating Trends
92%
Recommend to a Friend
91%
Approve of CEO
Clio CEO Jack Newton
Jack Newton
105 Ratings
Pros
  • "Few companies that offer a great culture also perform well(in 15 reviews)

  • "Excellent work Environment - working with a great team in Dublin(in 10 reviews)

Cons
  • "Some growing pains in the transition from scrappy startup to industry leader(in 17 reviews)

  • "It encouraged me to start riding from downtown to Burnaby and have really enjoyed the commute(in 9 reviews)

More Pros and Cons
  1. "Best place I've ever worked"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Burnaby, BC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Clio full-time for less than a year

    Pros

    Clio is that mystical workplace that you hear about, but don't believe really exists until you make the journey out to Burnaby. (I for one, was sure all these Glassdoor reviews were somehow written by the CEO himself). Exciting, varied work? Check. Managers that care? Check. Smart colleagues that challenge you to level up your game? Check. Approachable, empathic senior leadership? Check. Support for diverse...

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    Cons

    It's in Burnaby. Obligatory 'pay us more' comment (it does feel like market rate, but hey, I'll take more!)

    Clio2019-06-11
  2. "Great supportive environment"

    StarStarStarStarStar
      Current Employee - Account Representative in Toronto, ON
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Clio

      Pros

      Although it’s a sales position, everyone is supportive and wants to see you do well. Great product that truly adds value

      Cons

      No major cons that come to mind.

      Clio2019-05-29
    • "Fantastic culture!"

      StarStarStarStarStar
        Former Employee - Strategic Account Manager 

        I worked at Clio full-time for more than 3 years

        Pros

        Great people, great product, lots of perks (snacks, holiday gifts, awesome conference).

        Cons

        Pay is lower than many other software companies in Toronto and Vancouver.

        Clio2019-06-12
      • "Well run, fast growing software company in an unexciting niche."

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Senior Software Developer in Burnaby, BC
        Recommends
        Neutral Outlook
        Approves of CEO

        I have been working at Clio full-time for less than a year

        Pros

        Open culture. I can schedule a 1:1 with anyone in the company. Fast growing company in a market niche with room to grow. Strong cloud deployment infrastructure means I can spin up a beta in the cloud for realistic testing. Pleasant office environment. Free food, salad bar Mon-Thu and hot lunch on Fridays. Breakfast every day. And beer on tap. Solid leadership at all levels. Clio Cloud Conference.

        Cons

        Lets face it, the Ruby on Rails / Angular JS technology stack is not for everyone. Parts of the application are getting old. You are working with legacy code. Legal software doesn't get the pulse racing.

        Advice to Management

        Keep the focus on recruiting and retaining high quality talent as you grow.

        Clio2019-05-21
      • Helpful (8)

        "Not much different than other customer-focused orgs"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Anonymous Employee in Burnaby, BC
        Doesn't Recommend
        Positive Outlook
        No opinion of CEO

        I have been working at Clio full-time for more than a year

        Pros

        The people are the best part of the job, no question. Best coworkers I've ever had and the dogs are pretty cute too. Great rewards for referring candidates, and a big bonus if they're hired and make it past probation. Hackathons are a ton of fun to participate in or just to watch. The people at Clio are incredibly imaginative in their problem-solving skills and the teamwork during these sprints is inspiring. ...

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        Cons

        By far the biggest one is the recent switch to only 5 days PTO. All your sick days, your kids' sick days, appointments/life events, need to take up less than 5 days per year or else come out of your vacation bank. When asked why they chose 5, the answer was that was the average days taken by Clions in previous years, ignoring that there was a well-understood problem of underreporting these days in Bamboo prior to the...

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        Advice to Management

        Remember that Customer Success has a different Clio experience than everyone else at Clio, and that customer success is not just the support team. It is easy for someone outside of CS to think that making a difference is as easy as speaking up, but in that department there is a strict adherence to processes that don't mesh with the way that Clio claims to get things done. It is hard to know what you're allowed to do in...

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        Clio2019-05-14
      • Helpful (2)

        "Great place to start your career, lots of room for growth"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Customer Success in Burnaby, BC
        Recommends
        Positive Outlook
        Approves of CEO

        I have been working at Clio full-time for less than a year

        Pros

        -Amazing space that has a full kitchen and other amenities such as a yoga room, ping pong, many lounge areas -Immediate supervisors are wonderful people who care about you and want to see you succeed -No micromanagement -Work hard, play hard mentality - your work is very fulfilling and you could spend times where you stay at the office late, but it's definitely worth it in the end -Work from home and flex vacation...

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        Cons

        -Pay could be improved -Needs more collaboration between departments -Executive team should check in more often with their employees and try to get to know them on a more personal level

        Advice to Management

        You're running a company that continues to grow everyday; keep doing what you're doing but be sure to check in or take time to get to know everyone!

        Clio2019-05-01

        Clio Response

        May 14, 2019CEO & Founder

        Thanks for taking the time to leave your feedback, Clion. We agree that Clio is an exceptional place to launch AND grow your career. If you’re open to a conversation about how we might do a better job of collaborating across departments, please feel free to reach out to Lyndsey; ...

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      • "Great culture, great people and great opportunities!"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Software Developer in Burnaby, BC
        Recommends
        Positive Outlook
        Approves of CEO

        I have been working at Clio full-time for less than a year

        Pros

        Clio has a great culture and the people here are amazing! Clio goes out of its way to ensure that employees have first class experiences! There is a whole team of people dedicated to this and they do an awesome job! From planning large company-wide events such as the past year's extravagant Christmas party, monthly events, weekly hot lunch, to daily salad/sandwich bar - everything is done with style. At Clio,...

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        Cons

        With all of the provided snacks and food, you might gain a few pounds while working here. But, there are exercise programs that you can join to balance that out!

        Clio2019-05-03

        Clio Response

        May 14, 2019CEO & Founder

        Thanks for the great review! I’m pleased to hear that our culture of career development and innovation is lighting you up. Absolutely hear you on the challenge of endless delicious snacks — see you at an upcoming onsite boot camp or yoga class? ;)

      • Helpful (3)

        "Pros and Cons"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Customer Success in Burnaby, BC

        I have been working at Clio full-time for more than a year

        Pros

        I read through a bunch of these reviews before writing mine - and for the most part, they seem accurate. I agree with employee sentiment on the strengths: culture, nice office ammenities, exciting environment, etc.

        Cons

        I also agree with the sentiment of the cons. Our exec team care, but hey are far removed from the day-to-day of most of the employees that there decisions affect. The workloads are intense. Leaders talk about balance, but it seems that it's totally on the employee to find the time to "renew" without it affecting hustle, OT, and deadlines. Pay is a common issue in these reviews, and I agree. I saw a Clio response...

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        Advice to Management

        Spend more time learning about what the people on your team do everyday before you make statements about how we all need to work harder. Make sure that we're paying well enough to keep people from taking the same job somewhere else.

        Clio2019-05-03

        Clio Response

        May 14, 2019CEO & Founder

        Thanks for the honest review, Clion. It’s helpful to hear about the ‘cons’ that are experienced by longer-tenured employees like yourself. Our hope is that the pros outweigh the cons more often than not, and that you feel comfortable raising your concerns directly with your leadership. ...

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      • Helpful (2)

        "Lots of good things, lots of room to be better"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Anonymous Employee 
        Positive Outlook
        Disapproves of CEO

        I have been working at Clio full-time

        Pros

        - Top of the list is the passion behind this company - tons of ambition and aspiration to be the best. - Fast paced, exciting, never a dull moment - Some great in office perks - Opportunity to really crush our market if we execute well - Lots of time, effort, expense put into developing staff to get the most out of our people

        Cons

        - We talk a lot about balancing "human" and "high performing". I don't doubt that we want to do it, but we definitely skew on the side of high performing. - There are some amazing people here who really do care & prioritize the "human" side, but it doesn't come right from the top. - Too much emphasis on the intrinsic value of "hustle" as the means to achieve success (rather than deliberately setting teams up for...

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        Advice to Management

        On the whole, this is a solid place to work. Great opportunity to pick up skills, enjoy some nice perks & good culture. You can gain a lot by embracing the development & learning opportunities. But until the compensation & recognition gets better, it'll remain a stepping stone (ie. putting in your dues) to help step into a more lucrative & sustainable opportunity. For management - I challenge you...

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        Clio2019-05-02

        Clio Response

        May 14, 2019CEO & Founder

        There is some really interesting and valid feedback in this post. Indeed, there is never a dull moment at Clio and the opportunity ahead of us is massive! We recognize that the demands of working at a rapid-growth org like ours are high, and that we don’t always get things right ...

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      • "Amazing!"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Software Developer in Calgary, AB
        Recommends
        Positive Outlook
        Approves of CEO

        I have been working at Clio full-time for less than a year

        Pros

        The culture, people, personal and professional growth. I have been with Clio for the past 8 months, and still cannot believe how much I’ve accelerated in my career. Clio gives opportunities for people to truly realize their potential. Thank you

        Cons

        Nothing that I can’t think of

        Clio2019-04-19

        Clio Response

        May 14, 2019CEO & Founder

        I’m thrilled to hear that you’ve been accelerating your career growth in our Calgary office, Clion. It makes me tremendously proud to see how quickly that office has grown, and the tremendous work that's being done in pursuit of Clio's mission. Thanks for your feedback!

      Found 125 reviews