Clio Reviews | Glassdoor.ca

Clio Reviews

Updated Aug 9, 2019

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Found 127 reviews

4.6
StarStarStarStarStar
Rating TrendsRating Trends
92%
Recommend to a Friend
91%
Approve of CEO
Clio CEO Jack Newton
Jack Newton
107 Ratings
Pros
  • "Few companies that offer a great culture also perform well(in 15 reviews)

  • "Genuine care about making a great place to work(in 10 reviews)

Cons
  • "Some growing pains in the transition from scrappy startup to industry leader(in 17 reviews)

  • "It encouraged me to start riding from downtown to Burnaby and have really enjoyed the commute(in 11 reviews)

More Pros and Cons
  1. Helpful (1)

    "The best culture!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Trainer in Vancouver, BC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Clio full-time for more than a year

    Pros

    Clio really puts an emphasis on having a great culture. From the wonderful office spaces, to the emphasis on the core values and mission, positivity radiates throughout all teams. Those who work hard and want to take on extra responsibly are rewarded and offered promotions. Everyone is empowered to take action to make processes better and drive better business results, no matter how low on the totem pole you may sit....

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    Cons

    Salaries seem to be a bit low for a tech company.

    Clio2019-08-09
  2. "One of the best places I've ever worked."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Design in Vancouver, BC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Clio full-time for more than 3 years

    Pros

    Great culture, teammates, and interesting work.

    Cons

    A little hectic and maybe even disorganized at times.

    Advice to Management

    Keep on keeping on!

    Clio2019-08-08
  3. Helpful (1)

    "Best place I've ever worked"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Burnaby, BC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Clio full-time for less than a year

    Pros

    Clio is that mystical workplace that you hear about, but don't believe really exists until you make the journey out to Burnaby. (I for one, was sure all these Glassdoor reviews were somehow written by the CEO himself). Exciting, varied work? Check. Managers that care? Check. Smart colleagues that challenge you to level up your game? Check. Approachable, empathic senior leadership? Check. Support for diverse...

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    Cons

    It's in Burnaby. Obligatory 'pay us more' comment (it does feel like market rate, but hey, I'll take more!)

    Clio2019-06-11

    Clio Response

    July 4, 2019CEO & Founder

    Seems like Clio is ticking a lot of boxes for you, anonymous! We’re thrilled to hear it. Keep up the hustle—there’s more good stuff ahead!

  4. Helpful (1)

    "Fantastic culture!"

    StarStarStarStarStar
    Former Employee - Strategic Account Manager 

    I worked at Clio full-time for more than 3 years

    Pros

    Great people, great product, lots of perks (snacks, holiday gifts, awesome conference).

    Cons

    Pay is lower than many other software companies in Toronto and Vancouver.

    Clio2019-06-12

    Clio Response

    July 4, 2019CEO & Founder

    We were lucky to have you, former Clion! All the best with your future endeavours. Please stay in touch! (P.S. We LOVE boomerang employees! Go learn lots and bring what you learn back to Clio!)

  5. "Great supportive environment"

    StarStarStarStarStar
    Current Employee - Account Representative in Toronto, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Clio

    Pros

    Although it’s a sales position, everyone is supportive and wants to see you do well. Great product that truly adds value

    Cons

    No major cons that come to mind.

    Clio2019-05-29

    Clio Response

    July 4, 2019CEO & Founder

    Thanks for your feedback, AR! The collaborative spirit you describe is one of the things I think most sets Clio apart from other Sales teams, especially in Toronto. The team in TO really does #PlayToWin and shows all of us what it looks like to #ThriveAsTeamClio. Keep up the great ...

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  6. Helpful (12)

    "Not much different than other customer-focused orgs"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Burnaby, BC
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Clio full-time for more than a year

    Pros

    The people are the best part of the job, no question. Best coworkers I've ever had and the dogs are pretty cute too. Great rewards for referring candidates, and a big bonus if they're hired and make it past probation. Hackathons are a ton of fun to participate in or just to watch. The people at Clio are incredibly imaginative in their problem-solving skills and the teamwork during these sprints is inspiring. ...

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    Cons

    By far the biggest one is the recent switch to only 5 days PTO. All your sick days, your kids' sick days, appointments/life events, need to take up less than 5 days per year or else come out of your vacation bank. When asked why they chose 5, the answer was that was the average days taken by Clions in previous years, ignoring that there was a well-understood problem of underreporting these days in Bamboo prior to the...

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    Advice to Management

    Remember that Customer Success has a different Clio experience than everyone else at Clio, and that customer success is not just the support team. It is easy for someone outside of CS to think that making a difference is as easy as speaking up, but in that department there is a strict adherence to processes that don't mesh with the way that Clio claims to get things done. It is hard to know what you're allowed to do in...

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    Clio2019-05-14

    Clio Response

    July 4, 2019CEO & Founder

    This was a tough review to read. We want Clio to be a great place to work every day, not just every now and then. While I can’t respond to all of the points you make in your comment in this reply, we do hope that you’ll share your concerns in person with your leader, line executive ...

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  7. "Well run, fast growing software company in an unexciting niche."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Software Developer in Burnaby, BC
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Clio full-time for less than a year

    Pros

    Open culture. I can schedule a 1:1 with anyone in the company. Fast growing company in a market niche with room to grow. Strong cloud deployment infrastructure means I can spin up a beta in the cloud for realistic testing. Pleasant office environment. Free food, salad bar Mon-Thu and hot lunch on Fridays. Breakfast every day. And beer on tap. Solid leadership at all levels. Clio Cloud Conference.

    Cons

    Lets face it, the Ruby on Rails / Angular JS technology stack is not for everyone. Parts of the application are getting old. You are working with legacy code. Legal software doesn't get the pulse racing.

    Advice to Management

    Keep the focus on recruiting and retaining high quality talent as you grow.

    Clio2019-05-21

    Clio Response

    July 4, 2019CEO & Founder

    hanks for your feedback, Sr. Software Dev. The only part of your review I disagree with is that legal shouldn't get our collective pulse racing — I truly believe that the product we’re building is having a transformative impact on the legal profession, and in some cases, even transforming ...

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  8. Helpful (3)

    "Great place to start your career, lots of room for growth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Success in Burnaby, BC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Clio full-time for less than a year

    Pros

    -Amazing space that has a full kitchen and other amenities such as a yoga room, ping pong, many lounge areas -Immediate supervisors are wonderful people who care about you and want to see you succeed -No micromanagement -Work hard, play hard mentality - your work is very fulfilling and you could spend times where you stay at the office late, but it's definitely worth it in the end -Work from home and flex vacation...

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    Cons

    -Pay could be improved -Needs more collaboration between departments -Executive team should check in more often with their employees and try to get to know them on a more personal level

    Advice to Management

    You're running a company that continues to grow everyday; keep doing what you're doing but be sure to check in or take time to get to know everyone!

    Clio2019-05-01

    Clio Response

    May 14, 2019CEO & Founder

    Thanks for taking the time to leave your feedback, Clion. We agree that Clio is an exceptional place to launch AND grow your career. If you’re open to a conversation about how we might do a better job of collaborating across departments, please feel free to reach out to Lyndsey; ...

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  9. Helpful (1)

    "Great culture, great people and great opportunities!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Software Developer in Burnaby, BC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Clio full-time for less than a year

    Pros

    Clio has a great culture and the people here are amazing! Clio goes out of its way to ensure that employees have first class experiences! There is a whole team of people dedicated to this and they do an awesome job! From planning large company-wide events such as the past year's extravagant Christmas party, monthly events, weekly hot lunch, to daily salad/sandwich bar - everything is done with style. At Clio,...

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    Cons

    With all of the provided snacks and food, you might gain a few pounds while working here. But, there are exercise programs that you can join to balance that out!

    Clio2019-05-03

    Clio Response

    May 14, 2019CEO & Founder

    Thanks for the great review! I’m pleased to hear that our culture of career development and innovation is lighting you up. Absolutely hear you on the challenge of endless delicious snacks — see you at an upcoming onsite boot camp or yoga class? ;)

  10. Helpful (4)

    "Pros and Cons"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Success in Burnaby, BC

    I have been working at Clio full-time for more than a year

    Pros

    I read through a bunch of these reviews before writing mine - and for the most part, they seem accurate. I agree with employee sentiment on the strengths: culture, nice office ammenities, exciting environment, etc.

    Cons

    I also agree with the sentiment of the cons. Our exec team care, but hey are far removed from the day-to-day of most of the employees that there decisions affect. The workloads are intense. Leaders talk about balance, but it seems that it's totally on the employee to find the time to "renew" without it affecting hustle, OT, and deadlines. Pay is a common issue in these reviews, and I agree. I saw a Clio response...

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    Advice to Management

    Spend more time learning about what the people on your team do everyday before you make statements about how we all need to work harder. Make sure that we're paying well enough to keep people from taking the same job somewhere else.

    Clio2019-05-03

    Clio Response

    May 14, 2019CEO & Founder

    Thanks for the honest review, Clion. It’s helpful to hear about the ‘cons’ that are experienced by longer-tenured employees like yourself. Our hope is that the pros outweigh the cons more often than not, and that you feel comfortable raising your concerns directly with your leadership. ...

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Found 127 reviews