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Outsourced HR unresponsive. - Senior Network Engineer CSC Employee Review

3.0
Feb 23, 2013
Recommend
CEO approval
Business outlook

Pros

Company is full of highly talented IT professionals with wide and extensive backgrounds in dozens of technologies. Managers do the best with what little they are given. Project Leads are either great or fell off the turnip truck.

Cons

Recent clearing removed technical managers who were actually working and left technical managers who push email. Simple HR items such as changing federal deductions are broken in on-line tools and HR does not pick up the phone or their tickets. Zero Comp Time or Project Bonus process. Actual work week can be either 30 - 80 hours depending on loading. Slaveish desire to put processes into outdated Remedy, Notes and Sametime.

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1.0
Aug 14, 2025
Recommend
CEO approval
Business outlook

Pros

Good benefits including 401(k) with company match.

Cons

Unrealistic workload. The pay does not match the amount of stress that comes from the amount of work given. They are hiring new employees for the same role offering about $30k-$40k more than they pay those who have been there for years instead of compensating current employees fairly. Management is out of touch. They are so focused on numbers that they cannot clearly see the internal issues that are compromising relationships with customers.

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