Pros
They always need someone to fill a position, the salary for a technical agent is not the best but at the market average. It's in the center of montreal accessible by subway and bus easily. You can always move from a team to another as long as your team doesn't need you because of their SLA's which is the term used to define the % of statisfaction or the job done in a certain amount of time determined by the contract with the client. The employees are young you have 1 huge Christmas party each year which is free if you are part of the Social club.
Cons
They always need someone to fill a position since everyone is leaving after less than a year for a better salary and position. Don't expect any part of the share system if you are in the SI-TI which is all the groups for the customer support this sector is not making enough money to give a share. The employees move fast to meet their needs so you don't often have the chance to know them. Most of the applications used in-house are from the customer and are not eveolving which makes the job somewhat harder and stressful. CGI is not the best employer but is a good start for a student.