Pros
Slightly higher pay than that in comparable jobs in area as result of stipulation by the Federal Government Department letting the contract to this Contractor specializing in administrative services. Mostly able supervisors, although they were / presumably remain under pressure to generate production quantity / quotas even while theoretically maintaining Mission Statement's "highest product quality". Proficient co-workers. Modern, pleasant physical work environment.
Cons
When - not if - flaws are discovered / obviously revealed unfortunately the blame flows directly from the very top to the very bottom of the organizational hierarchy with dire consequence for the base employee, with no credible effort made to explore, much less institute, possible, reasonable procedural adjustment(s) in order to mitigate future exposure to repetition of such. C G I's obsessive concern with simply retaining Federal contract(s) deters any willingness to consider / explore / propose reasonable, much less innovative / flexible, approach(s) toward enhancing the overall value of the service product it is providing. In fact C G I simply magnifies the extant Federal bureaucratic rigidity by imposing an additional layer of its own requirements above and beyond the Federal Department's as a means of providing procedural insulation for itself.