Great environment but has issues - Service Desk Analyst CGI Employee Review

3.0
Dec 30, 2018
Recommend
CEO approval
Business outlook

Pros

I’ve been working at CGI for less than 3 months. It is a fantastic place to work, very professional yet casual people who are very friendly and helpful. Training program was very good and the opportunities for career paths are fantastic.

Cons

I was very unhappy the first two weeks with my team as my team leader didn’t really care for me that often. I was just buddying for the point of a salary. I earned two months pay for training and buddying (not a bad thing just very boring)

Explore other reviews about CGI

5.0
Apr 20, 2026
Recommend
CEO approval
Business outlook

Pros

Culture and work/life balance are what has kept me here

Cons

Benefits, salary could be better

1.0
Jun 16, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

no specific positives to highlight from my perspective

Cons

I worked at CGI in both India and the USA and observed similar workplace culture concerns across both locations. The only real difference was HR—India HR felt more supportive, while my experience with USA HR was disappointing. My employment ended shortly after maternity leave due to an alleged “lack of projects,” which I experienced as a layoff. I also observed what appeared to be misuse of position by some leaders, including blurred professional boundaries, preferential treatment, and expectations that went beyond normal workplace roles—at times resembling personal-assistant-style demands rather than professional conduct. Surprisingly, I also noticed inconsistent “policies” applied differently to different individuals. In some cases, it felt like the rules changed depending on who you were. When leadership became aware that someone was related to another employee in the organization, it sometimes felt like that person was singled out or targeted rather than treated objectively. Overall, these practices—whether through inconsistent treatment, perceived power misuse, or favoritism—undermine trust, damage workplace culture, and raise serious concerns about fairness and professionalism.

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