Great company with no so great local office - Anonymous employee Booking.com Employee Review

3.0
Jul 19, 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Company as a whole offers a strong global vision quality products and services and a solid reputation in the industry. Takes care of their employees and treat them very respectfully and fair. Work life balance is very good setting example for other companies to adapt the same flexibility.

Cons

In the local office, middle management holds limited decision-making power or strategic influence. Despite this there’s a strong tendency to act as though they are driving meaningful change and employees are expected to adopt the same pretense. Unfortunately genuine leadership is lacking — there is little motivation, no leading by example, and minimal support for personal or professional growth. Those who conform to unwritten expectations are included in the inner circle. However expressing a different opinion or constructively challenging the status quo is often met with resistance. Performance evaluations can feel overly subjective with limited space for open dialogue or consistent, transparent criteria. For individuals who are goal-oriented and motivated by progress this environment can be demoralizing. Rather than continue in a structure with limited development opportunities and unclear leadership many ultimately choose to leave. The company at a global level offers strong products talented people and a clear vision. With better support and empowerment for local teams there’s real potential to create a more inspiring and high-performing work culture.

Explore other reviews about Booking.com

5.0
May 30, 2026
Recommend
CEO approval
Business outlook

Pros

Great, definitely recommend if looking for start up

Cons

No cons all pros only

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Booking.com Response
2w
Hi, thank you for the wonderful feedback! We're so glad to hear that Booking.com has been a great fit for someone with a startup mindset. Our culture of experimentation and innovation is something we're really proud of, and it's great to know it resonates. We hope you continue to thrive here! The Booking.com team
3.0
Jun 18, 2026
Recommend
CEO approval
Business outlook

Pros

The team had a fun environment.

Cons

You have to deal with tough customers.

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