Poor management - Anonymous employee Booking.com Employee Review

1.0
Jan 30, 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The company touts great customer service, focus on employees, and work-life balance. Most employees are nice, hard working people that care about each other and the customers. The offices are clean, modern, and well designed.

Cons

The pay is lousy for the work, and not at all competitive. There are countless empty promises of career development, even if you are a top performer and exceed all metrics. People that have the worst work performance and terrible attitudes get promoted because management likes them. This is a highly political working environment, with the best talent quick to leave once they figure out that the poor attitude trickles down from poor top and middle management.

Explore other reviews about Booking.com

5.0
May 30, 2026
Recommend
CEO approval
Business outlook

Pros

Great, definitely recommend if looking for start up

Cons

No cons all pros only

avatar
Booking.com Response
1mo
Hi, thank you for the wonderful feedback! We're so glad to hear that Booking.com has been a great fit for someone with a startup mindset. Our culture of experimentation and innovation is something we're really proud of, and it's great to know it resonates. We hope you continue to thrive here! The Booking.com team
3.0
Jun 18, 2026
Recommend
CEO approval
Business outlook

Pros

The team had a fun environment.

Cons

You have to deal with tough customers.

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