No many job opportunities for career development - Customer Service Representative Booking.com Employee Review

2.0
Oct 18, 2024
Recommend
CEO approval
Business outlook

Pros

Flexible hybrid policy , people are friendly

Cons

Salary is too low , internal recruitments process is unfair

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Booking.com Response
1y
Thank you for your review. While we are glad to hear that you appreciate the flexible, hybrid work-from-home policy, it is unfortunate to hear your thoughts about your salary and we are sorry to hear about your experience with the internal recruitment process. Please know your experience is not consistent with our commitment to building a fair workplace where all employees have equal opportunities for growth. It is important to note that all applications are accepted, as this is within our employees’ rights. It is of major importance to us that our members are treated fairly and given the same opportunities, therefore if that was not part of your experience, please feel free to schedule a meeting with your HR Representative, as to address any gaps. If you feel the need to report any issues, we encourage you to contact our confidential 24-hour Ethics & Compliance hotline. The reports are investigated thoroughly. Wishing you the best with your career. The Booking.com team

Explore other reviews about Booking.com

5.0
May 30, 2026
Recommend
CEO approval
Business outlook

Pros

Great, definitely recommend if looking for start up

Cons

No cons all pros only

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Booking.com Response
1mo
Hi, thank you for the wonderful feedback! We're so glad to hear that Booking.com has been a great fit for someone with a startup mindset. Our culture of experimentation and innovation is something we're really proud of, and it's great to know it resonates. We hope you continue to thrive here! The Booking.com team
3.0
Jun 18, 2026
Recommend
CEO approval
Business outlook

Pros

The team had a fun environment.

Cons

You have to deal with tough customers.

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