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      Booking.com

      Part of Booking Holdings

      Engaged employer

      Booking.com reviews

      Good employer - Customer Service Representative Booking.com Employee Review

      4.0
      Jul 10, 2024
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Salary Lunch options Development possibilities (access to courses platforms etc)

      Cons

      Long interview process Not enough flexibility for 10h shifters

      avatar
      Booking.com Response
      1y
      Thank you for your input. We are glad that the benefits and development options are valuable to you. We understand that scheduling flexibility is important, and we appreciate you sharing your thoughts on this with us, as it helps us grow. The Booking.com team

      Explore other reviews about Booking.com

      5.0
      May 30, 2026
      Booker
      Recommend
      CEO approval
      Business outlook

      Pros

      Great, definitely recommend if looking for start up

      Cons

      No cons all pros only

      avatar
      Booking.com Response
      1mo
      Hi, thank you for the wonderful feedback! We're so glad to hear that Booking.com has been a great fit for someone with a startup mindset. Our culture of experimentation and innovation is something we're really proud of, and it's great to know it resonates. We hope you continue to thrive here! The Booking.com team
      3.0
      Jun 18, 2026
      Customer service
      Recommend
      CEO approval
      Business outlook

      Pros

      The team had a fun environment.

      Cons

      You have to deal with tough customers.

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