Booking.com

Part of Booking Holdings

Booking.com reviews

Great place to work at - at the start - Customer Service Booking.com Employee Review

3.0

Mar 2, 2024

Customer service

Recommend

CEO approval

Business outlook

Pros

Great workplace great colleagees to work with

Cons

Working long shifts if you are a weekender- targets are sometimes difficult to achieve

Booking.com Response

Hi, thank you for sharing your thoughts with us. We are pleased to hear that you enjoy the workplace and have positive experiences with your colleagues. Your feedback is important, and we appreciate you sharing as we strive to improve the working experience for everyone. The Booking.com team

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5.0

May 30, 2026

Booker

Recommend

CEO approval

Business outlook

Pros

Great, definitely recommend if looking for start up

Cons

No cons all pros only

Booking.com Response

Hi, thank you for the wonderful feedback! We're so glad to hear that Booking.com has been a great fit for someone with a startup mindset. Our culture of experimentation and innovation is something we're really proud of, and it's great to know it resonates. We hope you continue to thrive here! The Booking.com team

3.0

Jun 4, 2026

Account manager

Recommend

CEO approval

Business outlook

Pros

Flexibility, make your own schedule

Cons

NO learning and development Opportunities for growth often required moving into a different role or team found the compensation to be below market

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Booking.com

Great place to work at - at the start - Customer Service Booking.com Employee Review

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